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+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5969768305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5969768305
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Budget, Melbourne Southern Cross Car hire

Budget 2000+ ratings, 14 reviews

Melbourne, Victoria, Australia

8.4 / 10 Very good

Budget - Melbourne Southern Cross Information, Car hire Instructions & Policies

Address

Unit 28, 99 Spencer St

Telephone

03 9206 2333 / F0396000122

Pick-up Instructions

Please find the location using navigation. The branch is located in an obvious location in downtown.

Drop-off Instructions

Please find the location using navigation. The branch is located in an obvious location in downtown.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -16:30
08:00 -12:00
07:30 -16:30
08:00 -12:00
08:00 -12:00
08:00 -12:00
07:30 -16:30
08:00 -12:00
07:30 -16:30
08:00 -12:00
07:30 -16:30
08:00 -12:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 29 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Churchill Island
Customers can travel to Phillip Island by land for free. Cars are not allowed on the Ferries.

Must-not:

Taking rental cars to following islands is not allowed:
Gove Peninsula, Fraser Island, Groote Eylandt, Tiwi Island, Tasmania, Kangaroo Island, Bruny Island, Mariah Island, Mornington Island, Magnetic Island
Cross-island can only be obtained after the vehicle has been signed with a written authorization from Budget. Note: You are asked to acknowledge the changes in the terms and conditions of the location. Under no circumstances will the locationship be responsible for the cost of rescue accommodation and travel expenses due to the remoteness of Bruni Island and the cost of delaying the rescue.

Excess

Collision Damage Waiver Excess:

EUR 4392.46

Theft Insurance Excess:

EUR 4392.46

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 km from Melbourne City Heliport

11.1 km from Essendon Airport

19 km from Melbourne Airport

Railway Stations

0.2 km from Southern Cross Station

0.8 km from Flagstaff Train Station

1.5 km from Flinders Street Station

Hotels

0.2 km from Quest Docklands

0.2 km from Readyset on Spencer

0.2 km from Stunning Apartments Southern Cross

Other Landmarks

1.5 km from Federation Square

FIND ME A CHEAP RENTAL
Map view of Budget Store Location
coordinates: -37.8166317 144.9505333

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.4 / 10 Very good

  • Vehicle condition: 2.1
  • Vehicle cleanliness: 2.1
  • Spaciousness: 2.0
  • Counter staff: 2.0
  • Pick-up location: 1.8
  • Drop-off location: 1.8
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • R.Kuus

    Melbourne

    9 /10 Excellent

    Reviewed: Friday, November 1, 2024

    SOuthern Cross Station Parking Garage was really full when I brought the car back. Furthermore the rental location is in the main hall according to google maps, while the location is in the coach terminal. Employee on collection gave a bit uncomfortable feeling. Lot of explanation about things I already figured out.
    Read More >
  • Anonymous

    Melbourne

    9 /10 Excellent

    Reviewed: Friday, November 1, 2024

    Car they gave me was not a hybrid so that’s a bit disappointing, the girl on the counter felt sorry for me she tried to do something for me but can’t which I understand, so I didn’t really get what I paid for
    Read More >
  • E.Hart

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 1, 2024

    They are helpful and very clear when i asked some of my difficulties
    Read More >
  • Lester Melville

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 1, 2024

    The pick-up and drop-off locations are clearly marked and easy to find. The procedures are simple and quick, and the service attitude is quite good. It offers better value for money compared to Apex. Our booked Cruze was upgraded for free to a Mitsubishi ASX. Although both are in the same category, an SUV is more suitable for some gravel sections on the Great Ocean Road and in the National Forest Park. The deposit required for car rental is relatively high (2,500 AUD). As it has not yet been refunded, this part of the review is currently unavailable.
    Read More >
  • Ternence Theresa

    Melbourne

    6 /10 Average

    Reviewed: Friday, November 1, 2024

    Fairly organized, but lacks Chinese instructions, hence the low rating.
    Read More >
  • Audrey Salome

    Melbourne

    2 /10 Poor

    Reviewed: Friday, November 1, 2024

    The office was closed and no one was there when it was time to pick up the car.
    Read More >
  • Peter Wallace

    Melbourne

    8 /10 Very good

    Reviewed: Friday, November 1, 2024

    Queue time was quite long, but acceptable.
    Read More >
  • Xavier Wright

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 1, 2024

    They arranged a car of the same class very quickly.
    Read More >
  • Dana Frank

    Melbourne

    8 /10 Very good

    Reviewed: Friday, November 1, 2024

    Picked up the car in downtown Melbourne. Not difficult to find.
    Read More >
  • Jocelyn Wild

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 1, 2024

    The staff were very friendly and patient. They clearly explained the terms and rules, provided a map to collect the car, and confirmed twice that we had the parking lot exit card. They also explained the insurance issues very clearly. During the car inspection, they marked any issues on the car.
    Read More >
  • Brandon Ivan

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 1, 2024

    Very fast and convenient
    Read More >
  • Agnes Powell

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 1, 2024

    The staff was very friendly and provided detailed explanations.
    Read More >
  • Novia Wodehous

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, November 1, 2024

    The car rental company was very professional and friendly. However, they did not accept the insurance we purchased domestically. In case of any vehicle accident or scratch, they will directly deduct 5000 AUD for repairs. This is something to be aware of. Fortunately, we didn't encounter any issues, but if something happens, claiming this 5000 AUD through domestic insurance could be very troublesome!
    Read More >
  • Tiffany Carl

    South Melbourne

    6 /10 Average

    Reviewed: Friday, November 1, 2024

    Would be better if the same car could be arranged again.
    Read More >
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