9.6 /10 Excellent
Reviewed: Monday, May 6, 2024
Like: It is easy to pick up and drop off the car.
Dislike: The car is smelly
Read More > 8.6 /10 Very good
Reviewed: Monday, May 6, 2024
Like: Simple and fast procedure to collect and return car.
Dislike: The condition of the car interior.
Read More > J.kaeoratanapattama
Phuket
10 /10 Excellent
Reviewed: Monday, May 6, 2024
Like: nice service, friendly staffs, quick pick up and quick drop off
Read More > 9.6 /10 Excellent
Reviewed: Monday, May 6, 2024
Like: I've rented a Toyota Yaris. The car condition was good and the staff are quite friendly. Definitely worth for the money.
Read More > 6 /10 Average
Reviewed: Monday, May 6, 2024
There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.
Read More > 9 /10 Excellent
Reviewed: Monday, May 6, 2024
No reverse sensor for the vehicle provided. It will be excellent if the vehicle has reverse sensor.
Read More > 7 /10 Good
Reviewed: Monday, May 6, 2024
I did not realise it is hybrid car, though uses less fuel but trunk space was reduced.
Prefer a normal Camry.
Read More > 8.7 /10 Very good
Reviewed: Monday, May 6, 2024
Been waiting for more than 20mins to drop off
Read More > 7 /10 Good
Reviewed: Monday, May 6, 2024
Body scratches and misaligned bumper are not fixed at all from previous incidents.
Read More > 7 /10 Good
Reviewed: Monday, May 6, 2024
La voiture était dans un piteux état au niveau de la carrosserie, ils ont mal mis un filtre UV sur le pare-brise d'où d'importants maux de tête...
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Car exterior not brand new. Had a few knocks. But inside is great. Aircon is great. Well maintained car. Easy processing.
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
場所は空港内ですぐにわかりましたが、お客さんが2組ならんでいて、スタッフ3名いるのに受付を1名で対応しているので、順番まで40分ほど待たされた、それからの手続きなので、1時間はかかってしまったのが残念でした。まあ料金も安いし、満足です。
Read More > 7.7 /10 Good
Reviewed: Monday, May 6, 2024
Good and smooth service except that there was no staff at the pickup counter. Waited for 15 mins due to staff shortage on pickup time. Otherwise it was fine
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
Car has some noise but not effect on operation
Read More > 8.7 /10 Very good
Reviewed: Monday, May 6, 2024
A bit of a wait due to an issue with the customer before me. But once they got to me, it was a smooth and straight forward process! The car itself was in fairly good condition, although it had a bit of a weird musk in the car and the air conditioning could be better. But the car was definitely spacious enough for four people and could fit 4 medium cases in the car. Definitely value for money!
Read More > 8.7 /10 Very good
Reviewed: Monday, May 6, 2024
Car suitable for the narrow roads but struggled big time up the many hills in Phuket. Staff friendly and helpful. Make sure you thoroughly check the car on pick up and take clear photos
Read More > 7 /10 Good
Reviewed: Monday, May 6, 2024
My booking was cancelled when I arrived. It took them more than 30 minutes to find the original booking.
Nevertheless the staff at the counter was friendly and helpful.
Drop off was too long I had to wait 15 minutes in the car and I had to call them 3 times
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
It’s perfect
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
All Good
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
Staff was super helpful and efficient. Definately recommended.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Good ,I loved it
Read More > 6.7 /10 Average
Reviewed: Monday, May 6, 2024
Very Bad experience with the staff in charge of the car checking process as well as during the collect and pick up. No care about the customers, no professional behaviour when we ask information or have a claim. I had better experiences with their staff in Chiang Mai and Bangkok. Apparently their standards are not the same in all agences.
Read More > 7.7 /10 Good
Reviewed: Monday, May 6, 2024
ชอบบริการคืนรถช้าได้ฟรี 4 ชม.
Read More > 7.7 /10 Good
Reviewed: Monday, May 6, 2024
พนังงานบริการดีคับ
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
It will be very helpful if customer can keep the unused day for the next trip in case the customer have any urgent matters.
Read More > 6.7 /10 Average
Reviewed: Monday, May 6, 2024
Its raining during getting car and I had to wait outside the roof.
During return as well.
Better to return car under the roof
Read More > 6.3 /10 Average
Reviewed: Monday, May 6, 2024
Car booked was very old. I was expecting new car however 10 year old car which was driven more than 90k km was given. Car didn’t have auto lock or mobile charging or navigation facilities. At the time of arrival there was no body present at the counter. A boy came 15 minutes later who did not speak English & was bit rude.
Read More > 4.7 /10 Average
Reviewed: Monday, May 6, 2024
I had a problem on car battery and I had to call them to change car battery, however, the lady over the phone couls not speak and understand properly. So I was struggling so much while giving my information, including location.
Except this the service was good.
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
I didn't get a separate mail with pdf voucher though it was needed at the check-in dask. So I had to use expensive internet to get confirmation from sight and it was jpg-format. In spite the girl needed pdf she made a photo of voucher from my phone screen and let me go. Now I'm looking forward to debloking my funds from credit card.
Read More > 8.3 /10 Very good
Reviewed: Monday, May 6, 2024
The car is quite old. There are round marks for good cars that have been photographed. A lot of marks, even when upgrading the car Place inside The glass resting with the keys is the main.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Amazing car, had done 30000 KM's, had all new features like paddle shift, immobilizer, spacious luggage space for four pax. Communication could have been better as counter staff find it difficult to interact in English.
Read More > 7.7 /10 Good
Reviewed: Monday, May 6, 2024
Car was good, as described.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
New car for hire
Nice and qualified staffs
Read More > 8.3 /10 Very good
Reviewed: Monday, May 6, 2024
We booked the cheapest Eco Car option but was upgraded for free at the counter. No insurance upsell at the counter.
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
I rent 2 of this car, both are brand new, super nice condition
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
we rented 2 cars, both at brand new conditions, only travelled for 1500km.
no hassle at all, staff is waiting for you at the returning spot, no waiting needed
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
good
Read More > 6.7 /10 Average
Reviewed: Monday, May 6, 2024
傷のチェックもきちんと行い、途中終日空港駐車についても親身に相談に対応してもらえた。
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
Car was very clean and well maintained. Staff was very friendly. Great customer service.
Read More > 9 /10 Excellent
Reviewed: Monday, May 6, 2024
Car condition was good, only run 9000+ kms. Car was clean. Need to pick up car in the domestic airport car park. Drop off was inconvenient. We were told to call Thai Rent A Car 10 mins before but our SIM couldn't make local call so had to get them from the counter in arrival hall.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Good service
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
Easy to pick up. Tougher to drop offp
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
Friendly staffs and great cars.
Read More > 9 /10 Excellent
Reviewed: Monday, May 6, 2024
Very easy to find the counter and very satisfied to rent a new car on my trip.
Read More > 7.7 /10 Good
Reviewed: Monday, May 6, 2024
The rental indicated that it can carry 3 luggages and maximium 7 persons. I would suggest that it can only handle 3 hand carried luggages.
My expectation was I rent a 7 seaters car with only 6 peoples including driver, it should have 1 seat left, we had 2 luggages and 2 hand carry luggages. it should fit in. We can put our additional bag for notebook.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
I got a free upgrade to a Mitsubishi SUV which was big, clean and comfy. The entire service and car was excellent!
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Great Car at Best Value Price
Read More > S.Malakul Na Ayuttaya
Phuket
10 /10 Excellent
Reviewed: Monday, May 6, 2024
Cool Car , Good service
Read More > 9 /10 Excellent
Reviewed: Monday, May 6, 2024
Everything was smooth and efficient.
Read More > 7 /10 Good
Reviewed: Monday, May 6, 2024
Got a relatively new car with just a mileage of 2700km that is clean and in good condition. Receiving staff was kind to offer and dropped us at the international departure hall after the car was inspected and returned at the domestic terminal; it was drizzling.
Read More > 8.3 /10 Very good
Reviewed: Monday, May 6, 2024
Staff not enough to release car
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
カウンターには予定時間よりも早く到着。手続きは簡単で問題なく保険等の追加料金も無かった。
車の受渡しは早かった為待ったが、借りた車は新車の匂いがするきれいな車で満足。
返却も簡単で特に問題なくデポジットも2、3週間で返金される模様。
対応、車など非常に満足できた。
Read More > 2.3 /10 Poor
Reviewed: Monday, May 6, 2024
Pick up and dropping off car took long time. Counter staff communication skills were poor. Will not choose thairentacar again terrible
Read More > 8.7 /10 Very good
Reviewed: Monday, May 6, 2024
รถใหม่ สะอาดมาก ประหยัดน้ำมันสุดๆ รับ-ส่งง่าย รวดเร็ว ขั้นตอนไม่ยุ่งยาก
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Car was new & was great driving it around.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Have used Thai Rent A Car before and have always been happy with service and their vehicles.
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
Our car was upgraded which was a nice bonus. Have used them before and always happy with the service and ease of pickup and return.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Staff team very kind for drop-off late time
Read More > 8.3 /10 Very good
Reviewed: Monday, May 6, 2024
English communication was a challenge but manageable. My pick up location was changed at last minute although an hour before I called and they confirmed to pick from domestic counter when I reached it was closed andnthey asked me to reach international counter for paper work and finally my car was at domestic airport. I had to move twice with my luggage and family in night
Read More > 8.3 /10 Very good
Reviewed: Monday, May 6, 2024
Almost all good
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Very nice. Will book again. Thanks.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Very nice. Will book again. Thanks.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Very nice. Will book again. Thanks.
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
It was really easy to find and drop off the car
I will réserve with easy rent and thai rent car next time
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
Everything went smooth.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Good condition of the car. But disappointed with the power of the car, as you should bring in 3 liter turbo diesel, instead of 2.5litre diesel. But still acceptable power with full load of the car, 4 adult and 4 children with 3 big luggage and a big backpack.
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
Car was as described in clean and serviceable condition, however there was tissue paper wedged between the windscreen and dashboard in three locations and a further tissue wedged into the front passenger side window. Perhaps to soak up leaks? However we never experienced any rain during the period of hire. Rather odd.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
最初から最後までとてもスムーズで満足^_^
また利用します。
次回はハワイとオアフで
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
Only one person on the desk and they were fully occupied with another customer for 20 minutes before serving me so not a great start plus whilst the car was new it wasn't to my liking really especially as it was classified as a large SUV but compared to the other large SUV's i've booked it was sub-standard in my opinion
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
Counter staff insisted on printed voucher even though I had it on the app. Otherwise it’s all good
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Excellent
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Very comfortable. Thanks.
Read More > 8.3 /10 Very good
Reviewed: Monday, May 6, 2024
ピックアップも返却もスムーズでした。車両も新しかったですが、清掃状態が悪かったのが残念です。
Read More > 9 /10 Excellent
Reviewed: Monday, May 6, 2024
I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.
Read More > 9.7 /10 Excellent
Reviewed: Monday, May 6, 2024
1. From the easyrentcars my request about 2 child seat was confirmed, but in the place no. It's good because we saved money for it, but it's not normal.
2. The deposit was taken doesn't matter that we paid full insurance
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
No one was at counter upon arrival at Phuket Airport. Had to call and wait for service staff to arrive.
Service staff was friendly & efficient though.
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
Very good cars in good price
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
Flight was delayed and charged 300 baht for late pick up was frustrating when it was out of my control.
Read More > 9.3 /10 Excellent
Reviewed: Monday, May 6, 2024
Keep up the good work guys. I will always use your service whenever visiting Phuket again.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Clean and well maintained car, pick-up and drop off process was smooth.
Read More > 8 /10 Very good
Reviewed: Monday, May 6, 2024
ThaiRentACar does not recognized the fact that we have included full insurance in our booking and insist to collect an amount as deposit to cover damage claims if any. This can be inconvenient.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
I had to pay 300 THB upfront on early return fee
Read More > 8.7 /10 Very good
Reviewed: Monday, May 6, 2024
Hassle free rental, smooth. Car in decent condition.
Read More > 10 /10 Excellent
Reviewed: Monday, May 6, 2024
Rental booth is located in domestic terminal, we got off the international terminal needed a bit of walk to get there. Car rental staff are friendly, pickup process were very professional, drop off process are even easier, will definitely rent from them again.
Read More > 8 /10 Very good
Reviewed: Monday, May 6, 2024
The car was a little old but was fine for what we needed. The windscreen washer neeed to be replenished as it hadn't been checked prior to our pick up.
Read More > 7.7 /10 Good
Reviewed: Monday, May 6, 2024
Reservation desk staff were very nice and polite. Car was very comfortable and clean. Paid for a child's safety seat but only a baby safety seat available ( received a refund). Drop off very easy.
Read More > 8 /10 Very good
Reviewed: Monday, May 6, 2024
Fair.
Read More > 8.3 /10 Very good
Reviewed: Monday, May 6, 2024
I like your promotion
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