From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2342442130
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2342442130
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Hertz, Hamburg-altona Car hire

Hertz

Hamburg, Schleswig-Holstein, Germany

Hertz - Hamburg-altona Information, Car hire Instructions & Policies

Store Location

STRESEMANNSTRASSE 269

Telephone

040300609960

Pickup from Branch or Car Park & After Hours Pickup

Pickup instruction is being collected.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
CLOSED
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00
09:00 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes S350d Amg Line Premium Plus - Make & Model Guaranteed, Audi Q5, Vehicle Determined Upon Pick-up (compact Or Larger), Range Rover Sport-diesel, Bmw X5, Volvo Xc90, Bmw X1, Volvo Xc90, Volkswagen T6 Caravelle 4x4 Incl. Gps

For foreign renters, you need to bring:

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Germany

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 13.6/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 16.8/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 16.8/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 16.8/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Croatia

Czech Republic

Hungary

Poland

Slovakia

Slovenia

Netherlands

Belgium

France

Show More

Croatia

Czech Republic

Hungary

Poland

Slovakia

Slovenia

Netherlands

Belgium

France

Switzerland

Italy

Austria

Luxembourg

Liechtenstein

EUR 41.65 per rental

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for Polestar 2-electric,Hyundaibayon,Ford C Max,Audi Au Q2 1.0 Tsi 110cv,Peugeot 3008,Ford Mondeo,Mercedes-benz Cla,Mercedes-benz Classe A,Renault Megane,Volkswagen Id4-electric,Bmw X1,Fiat 500 Cabrio Or Similar,Toyota Camry,Vw Passat,Ford Kuga,Opel Vivaro,Vw Passat,

EUR 1250 for Renaultmegane,Ford Tourneo,Peugeot 2008,

EUR 1500 for J Mitsubishi Pajero Sport Glx,Volkswagen Sharan,Benz V Class,Bmw M440 Gran Coupé *model Guaranteed*,Bmw 520,Mercedes Eqv-electric,Audi A4 Avant Automatica,Bmw 4 Series,Audi Q5,Toyota Prado-4wd,E Class Convertible-4wd,Mercedes V Class,Volvo Xc90 Aut--4wd,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Vehicle Determined Upon Pick-up (compact Or Larger),

EUR 3000 for Model 3 Lr-electric,Model 3 Performance-electric,Model Y Lr-electric,

EUR 3600 for Volvo Xc90,Porsche Panamera,Audi A7 Sportback,Mini Cooper Automatic Or Similar,

EUR 850 for Hyundai Hb20,

EUR 950 for Peugeot 2008,Citroen C4,Daily 35 C15v,Audi Q2,Volkswagen Golf,Mystery Car,Mercedes A Class,Vw Golf,Peugeot E 2008-electric,Alfa Romeo Giulietta,Renault Clio,Mercedes Sprinter 213,Vauxhall Corsa E-electric,Ford Transit Swb Van,Fiat 500,Fiat Fiorino,Xc40 Plug In-hybrid,

EUR 950 for Peugeot 2008,

EUR 950 for Citroen C4,

EUR 950 for Daily 35 C15v,

EUR 950 for Audi Q2,

EUR 950 for Volkswagen Golf,

EUR 950 for Mystery Car,

EUR 950 for Mercedes A Class,

EUR 950 for Vw Golf,

EUR 950 for Peugeot E 2008-electric,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Renault Clio,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Model 3 Lr-electric,

EUR 1250 for Renaultmegane,

EUR 1500 for J Mitsubishi Pajero Sport Glx,

EUR 1500 for Volkswagen Sharan,

EUR 1150 for Polestar 2-electric,

EUR 1500 for Benz V Class,

EUR 950 for Vauxhall Corsa E-electric,

EUR 1150 for Hyundaibayon,

EUR 1150 for Ford C Max,

EUR 1150 for Audi Au Q2 1.0 Tsi 110cv,

EUR 1150 for Peugeot 3008,

EUR 950 for Ford Transit Swb Van,

EUR 1150 for Ford Mondeo,

EUR 1150 for Mercedes-Benz CLA,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Renault Megane,

EUR 1150 for Volkswagen Id4-electric,

EUR 1150 for BMW X1,

EUR 1500 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 1500 for Bmw 520,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo,

EUR 1500 for Audi A4 Avant Automatica,

EUR 950 for Fiat 500,

EUR 950 for Fiat Fiorino,

EUR 1150 for Fiat 500 Cabrio Or Similar,

EUR 1500 for Bmw 4 Series,

EUR 1500 for Audi Q5,

EUR 1500 for Toyota Prado-4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Mercedes V Class,

EUR 1150 for Toyota Camry,

EUR 1150 for Vw Passat,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In-hybrid,

EUR 1100 for Opel Vivaro,

EUR 1250 for Peugeot 2008,

EUR 3000 for Model 3 Performance-electric,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc90,

EUR 1500 for Volvo Xc90 Aut--4wd,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Audi A7 Sportback,

EUR 3600 for Mini Cooper Automatic Or Similar,

EUR 1800 for Vehicle Determined Upon Pick-up (compact Or Larger),

Theft Insurance Excess differs by car model:

EUR 1100 for Polestar 2-electric,Hyundaibayon,Ford C Max,Audi Au Q2 1.0 Tsi 110cv,Peugeot 3008,Ford Mondeo,Mercedes-benz Cla,Mercedes-benz Classe A,Renault Megane,Volkswagen Id4-electric,Bmw X1,Fiat 500 Cabrio Or Similar,Toyota Camry,Vw Passat,Ford Kuga,Opel Vivaro,Vw Passat,

EUR 1250 for Renaultmegane,Ford Tourneo,Peugeot 2008,

EUR 1500 for J Mitsubishi Pajero Sport Glx,Volkswagen Sharan,Benz V Class,Bmw M440 Gran Coupé *model Guaranteed*,Bmw 520,Mercedes Eqv-electric,Audi A4 Avant Automatica,Bmw 4 Series,Audi Q5,Toyota Prado-4wd,E Class Convertible-4wd,Mercedes V Class,Volvo Xc90 Aut--4wd,

EUR 1800 for Volkswagen Golf Gti,E Class Cab,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Vehicle Determined Upon Pick-up (compact Or Larger),

EUR 3000 for Model 3 Lr-electric,Model 3 Performance-electric,Model Y Lr-electric,

EUR 3600 for Volvo Xc90,Porsche Panamera,Audi A7 Sportback,Mini Cooper Automatic Or Similar,

EUR 850 for Hyundai Hb20,

EUR 950 for Peugeot 2008,Citroen C4,Daily 35 C15v,Audi Q2,Volkswagen Golf,Mystery Car,Mercedes A Class,Vw Golf,Peugeot E 2008-electric,Alfa Romeo Giulietta,Renault Clio,Mercedes Sprinter 213,Vauxhall Corsa E-electric,Ford Transit Swb Van,Fiat 500,Fiat Fiorino,Xc40 Plug In-hybrid,

EUR 950 for Peugeot 2008,

EUR 950 for Citroen C4,

EUR 950 for Daily 35 C15v,

EUR 950 for Audi Q2,

EUR 950 for Volkswagen Golf,

EUR 950 for Mystery Car,

EUR 950 for Mercedes A Class,

EUR 950 for Vw Golf,

EUR 950 for Peugeot E 2008-electric,

EUR 1800 for Volkswagen Golf Gti,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Renault Clio,

EUR 950 for Mercedes Sprinter 213,

EUR 3000 for Model 3 Lr-electric,

EUR 1250 for Renaultmegane,

EUR 1500 for J Mitsubishi Pajero Sport Glx,

EUR 1500 for Volkswagen Sharan,

EUR 1150 for Polestar 2-electric,

EUR 1500 for Benz V Class,

EUR 950 for Vauxhall Corsa E-electric,

EUR 1150 for Hyundaibayon,

EUR 1150 for Ford C Max,

EUR 1150 for Audi Au Q2 1.0 Tsi 110cv,

EUR 1150 for Peugeot 3008,

EUR 950 for Ford Transit Swb Van,

EUR 1150 for Ford Mondeo,

EUR 1150 for Mercedes-Benz CLA,

EUR 1150 for Mercedes-benz Classe A,

EUR 1150 for Renault Megane,

EUR 1150 for Volkswagen Id4-electric,

EUR 1150 for BMW X1,

EUR 1500 for Bmw M440 Gran Coupé *model Guaranteed*,

EUR 1500 for Bmw 520,

EUR 1800 for E Class Cab,

EUR 1500 for Mercedes Eqv-electric,

EUR 1250 for Ford Tourneo,

EUR 1500 for Audi A4 Avant Automatica,

EUR 950 for Fiat 500,

EUR 950 for Fiat Fiorino,

EUR 1150 for Fiat 500 Cabrio Or Similar,

EUR 1500 for Bmw 4 Series,

EUR 1500 for Audi Q5,

EUR 1500 for Toyota Prado-4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for E Class Convertible-4wd,

EUR 1500 for Mercedes V Class,

EUR 1150 for Toyota Camry,

EUR 1150 for Vw Passat,

EUR 1150 for Ford Kuga,

EUR 950 for Xc40 Plug In-hybrid,

EUR 1100 for Opel Vivaro,

EUR 1250 for Peugeot 2008,

EUR 3000 for Model 3 Performance-electric,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc90,

EUR 1500 for Volvo Xc90 Aut--4wd,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Audi A7 Sportback,

EUR 3600 for Mini Cooper Automatic Or Similar,

EUR 1800 for Vehicle Determined Upon Pick-up (compact Or Larger),

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

7.9 km from Hamburg-Finkenwerder Airport

8.6 km from Hamburg Airport

Railway Stations

1.3 km from Hamburg-Altona Train Station

2.9 km from Hamburg Dammtor Station

4.3 km from Hamburg Central Station

Other Landmarks

1.8 km from Ahrensburg Tunnel Valley

2.1 km from Fish Market Hamburg

2.4 km from St. Pauli Piers

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 53.563117 9.944697

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.

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