QUEEN ALIA INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

The car is great beyond my expectation

Love the low price tracking option

The representative was at the airport with the car which was fine. He was very helpful and went out of his way to provide us with very useful information about driving in Jordan.

I rented a Toyota, but Budget gave me a terrible Baic. The acceleration was bad, and the brakes were terrible. When I returned the car, there was no one in the store, and I had to wait for 40 minutes. Extremely bad service! I will never use Budget again!

Once you get you land at Queen Alia Airport, call the number provided for ARENA, because it will take them at least 15 minutes to drive to the Arrivals terminal to pick you up. The ARENA staff spoke fluent English and were very friendly. I reserved one of the cheaper size cars and it drove perfectly fine for me. Be aware that ARENA will block significantly more on your credit card than the rental cost, similar to what many hotels do. This is not a big issue for me, other than it is a little annoying to have to wait 2 weeks for the proper amount to be credited back to my card. Overall I had a good experience with ARENA, and I would recommended them to others.

Great Staff and very easy process, wanted to thank everyone at eurpocar airport branch and customer care call center for their unparalleled support and assistance. special thanks to mohammed al kurdi and airport branch manager mohammed

Great experience, thanks a lot easyrentcars

They didn’t give the car we booked. The car they gave was really old and dirty. No radio or CD player was available.

Perfect

Perfect

Payless at Amman airport is better than SIXT, that's for sure ;)

Green Motion is a company I try to avoid at all costs!

Payless is OK !

They gave us a full upgrade, the car was nice and spacious but it was full of scratches (it wasn't a problem because the staff took note of the scratches when inspecting the car).

I couldn't find better option anywhere else

Great service, Perfect car.

Great

Over priced

The cars' tyiers were in very bad condition, even the spare one was also broken. I fixed the tyiers twice during the rent time. I was promised to get another car but didn't happen. The car condition other than the tyiers was fine.

Counter staff at drop off very helpful and gave us a complimentary lift back to our hotel

They gave me a very bad car and an unknown car brand - BAIC, this car brand wasn’t mentioned anywhere in the contract The car doesn’t seem and doesn’t feel safe, has a terrible performance (acceleration, braking, handling, suspension, weak engine)

Service is good, the staff delivered the car directly to the airport, making pickup and return very convenient.

Free upgrade to a small SUV

The car did not have USB connectors

Until now they didn’t back my deposit money