The car was in excellent condition with only about 3000kms on the clock. The GPS was a must have.
We only had a couple of issues with the GPS trying to get us to go up one way streets the wrong way. It also put us into ZTL zones. The issue I have with this is that when looking at a GPS on my phone it warned us not to go into these areas.
About QEEQ:10.0/10
Easy to book and great service. We were told in the booking that all tolls were covered but this was not the case in Italy and caused a lot of confusion at toll gates.
They kept saying they couldn't process my old-fashioned credit card and forced us to buy their additional insurance, costing an extra 81 euros. What's the point of buying insurance from the rental platform then?
Extremely irresponsible. They did not fulfill their promises after the vehicle broke down and refused to reimburse the high taxi fare for the car replacement.
Since the car I hired was fully booked, AVIS offered me a 7 seater car in order to fulfill my needs on carrying large luggages and number of small luggages.
The car was brand new with few hundreds km used.
It's really amazing.
About QEEQ:10.0/10
The CS was quite helpful during my rental, there were instant reply for my sudden requests on cross border request and late return request.
the service provided were excellent, efficient and professional.
When I arrived, they told me my car model was unavailable. They offered me either a huge 7-seater MVP or an upgrade to a Ford SUV. They said it would only cost 10 euros more per day. Later, I found out that renting it for 7 days was 1,000 RMB more expensive, probably because they didn't tell me about the additional high taxes.
Die Wartezeit bei Abholung war ziemlich lang.Es wurden zusätzliche Versicherungen angeboten.
Das Auto selbst war in sehr gutem Zustand, wie neu. Die Rückgabe war sehr schnell und vollkommen problemlos. Das Parkhaus von allen Vermietern ist recht schlecht gelegen.
“All up a great experience for first time renter!”
About Hertz:9.7/10
Cant think of anything to do better, service, car, guide to pick up place etc. was all very easy. The only thing I had trouble understanding was the insurance, as I had already booked a part insurance with easyrent, did not know if I doubled up when I took out full cover insurance with Hertz.
The front desk staff are very patient. The rental period coincided with major strikes in German railways and airports, so the demand for rental cars was high.
It was rush hour when picking up the car, took one and a half hours to get it.
They had issues recognizing my driving license, had to explain for a long time before they agreed to rent it to me.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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