NAHA AIRPORT CAR RENTAL REVIEWS

GPS in vehicle has English setting but most menus are still Japanese. Could not use it even after attendant tried to show me how to use. Had to fill up the tank at their specified gas station and the only information given on it is a map code. It would be better to give more information so I could use Google Maps instead of being forced to use car's GPS.

Great staff, convenient location, the process of checking in was well organized & ran smoothly.

Great deals!

The pick up time can be short.

I communicated frequently with the staff at Car Rental Okinawa and they were always very responsive and polite.

Very polite, excellent service

overall experience was very good !

rates are very reasonable

I have been given Toyota Yaris instead of the Nissan Note even they have plenty of the Nissan. The car is good clean condition but the engine gives too much noisy sound, it’s not smooth engine as the Nissan. I don’t like the rental company because at the beginning they were forcing me to sign papers that will shoulder accident penalty to my side which I totally refused because I have paid AXA insurance to waive this penalty . The office tried to trick me into this by saying I will have to pay that part of any accident and then I will be able to collect it from the insurance which is not good and not correct . Any way . The car was ok. But the built in GPS is always taking me into the Toll gates which is really costly . I advice everyone to have their own gps system in their mobile or what ever device, Better than the one in the car .

As per the website, there is an option says that if the price got discounted after the purchase and the total payment, this option will allow for the refund of the total discounted price before the date of using the car. That is totally not true. On the same day of using the car and just 2 hours ahead of receiving it, I made a search on the website and found the price was cheaper, so I canceled my booking and booked again with the new cheaper price, which was easyrentcars have done it by giving me the difference as per their promise. So people you need to keep checking on the prices till the last time .

Everything perfect

Car types not guaranteed. Toyota was given instead of Subaru.

Great Car! New Car! Very Spacious!(Nissan Serena)

Perfect service in picking up and dropping off the vehicle. But seats of the vehicle has some dirt, as that is not a leather seat version. The GPS always provide a slow and small road, like pass through some farm land which is not a direct way to destination. leather

Clear instruction, communication via Watsapp in English; Chinese. Appreciate special arrangement to pick up car @ airport on arrival due to arrival delay till 8pm.

Easy booking and clear terms

Good service

Easy booking

Nice driving experience. Honda Fit is an economical car. Quick respond from whatsapp for any enqiry even out of service period.

Not easy to locate the rental car pick-up point. Waited for more than 30 mins to get the car. Although lucky to get a brand new car, it is lack of power. New to pay extract for returning the car out of its nornal office hour. The staffs were late in the early morning when need to return the car making us rushing to airport to catch the flight.

The process of booking the car was easy and fuss-free!

Good service

very good rent car company . the car clear and the price very good.

The service was very considerate and attentive.

We were kept informed 2 days before via the WhatsApp.

No drop in price for me.

快捷方便～

book過多次，好用