NAHA AIRPORT CAR RENTAL REVIEWS

Perfect

The car is in a very good condition, GPS is very easy to use. The staff who took care of us when we picked up the cat at the airport is very very lovely. We really appreciate her assistance, she is very detailed oriented, we learned everything we need to know! Thanks!

Excellent

Excellent

Good service and easy to find shuttle bus to take to Times. All was smooth.

Easy booking process.

Great rental agency. Staff was friendly and helpful.

Easy app to use.

Natvigation system is out-dated for at least 4,5 years. Many location can not search by phone numbers

Can have a cheap price compared with others

Can have a cheap price compared with others

If the trunk is bigger then its perfect.

Car and staff were awsome, however, you are required to go to one of their gas stations to fill up or top off before you drop off the car and bring a receipt as proof. Theory is great except forien travelers be warned you will have to have yen to top off the tank they dont take any forien cards (not even debit or military ones). Staff and experience was great just make sure to set some yen aside for the end.

Awsome thank you so much!

All the staff are very helpful.

The car was nice. We just spent around 20 minutes to get the car and less than 10 minutes to return the car. The staff was very nice and helpful. The indication of the location about gas station to refill petrol before return the car was very clear and close to YOU I RENT.

Price competitive and easy to manage.

Poor English language, since I forgot full fill the oil only of half tank, 1st Of the officer need me pay, ¥8xxx, it is really crazy, I angry and he don’t understand, 2nd staff told me ¥2xxx is ok. Which is totally ridiculous.

Good

GPS in the car should be updated.

There was chinese speaking staff, but my email communication with them had to be in Japanese, so you may have to rely on Google translate. Had a small scratch on the car just before I returned the vehicle and You I Rent decided to not honour their insurance (I'm supposed to have insurance coverage with them). They made me pay 50,000 yen for repair, and another 20,000 for non-operation charge. In the end, the repair cost was only 42,500 based on the receipt they sent me. This is robbery!

Since the car renter YOU I Rent A Car decided not to honour their insurance, I had to approach Easyrentcars.com for insurance claim. Thankfully I got the full coverage from Easyrentscar.com. The customer service officers were very helpful and they helped me to recover the cost without me going through too much trouble. I strongly recommend Easyrentscar to everyone, and this company is definitely a company which we all can trust. This will be my default option for all my subsequent!

Very good and convenient. I extend the rental for one day. Times made it very simple and convenient.

Great service at the counter.

Easy to book a car

I rent a car for touring around Okinawa. I picked Honda Fit but the staff did not tell us that they would give me Mazda demio and only hurriedly led us to get the car. The staff who serve us could not speak or understand much English that we had to guess for using the car and study the documents ourselves.

The price drop protection is fantastic.

La réception de la voiture a été un peu bâclée notamment au niveau de l’explication du GPS . Mais c’est le problème au Japon, presque personne ne parle anglais.

Parfait

There is a shuttle service at the airport. The car pickup process is clear and orderly. The staff are very friendly. I ended up with a Toyota Fielder, which was new and easy to drive.

They are so nice and easy to communicate that I never thought about.I appreciate the counter staff used WhatsApp to contact me in Chinese before the trip.