PALMA DE MALLORCA AIRPORT CAR RENTAL REVIEWS

This was the worst car hire experience of my life. Dreadful service and enforced extras tripled the cost.

Très bien, seul point d'amelioration : difficulté pour trouver la navette Wiber à l'aéroport.

Misleading and threatening insurance upsell

Very satisfied

We travel a lot and Alamo are the best and most reliable car rental company we found to date. Very professional and friendly staff. We are happy to pay that little bit extra for the better service and convenience with Alamo.

App is great and easy to navigate. Always good deals. What’s not to like!

No hidden extras and give me my money you're holding

Brand new car, smooth transition from start to finish and excellent staff

Easy to use-they do all the work for you! Will definitely use again and recommend to others

Véhicule en bon état et fonctionnel. Le personnel a prélevé des frais dont certains déjà payé et n'a pas été arrangeant avec mes parents qui ne maîtrisent pas totalement l'espagnol.

RAS

This company are very dishonest. I had a bad experience with them and they Lied to me and others at the counter to make people pay extra for insurance that i did not need. The also made charges to me that were not agreed and i have been trying to contact them but they don't answer. I have emailed their customer services, and they do not answer. I have told my bank to try and recover the money. YOU SHOULD NOT USE THIS COMPANY. CHECK TRIPADVISOR FOR REVIEWS ON OK RENT A CAR

Voiture non conforme a notre demande

The girl on the counter in Mallorca was absolutely unfriendly, was chewing gum while she was talking, told me that my credit card isnt working, so that i am broke and have no money. it was just a problem with my bank. she threw the credit card on the counter in front of all other people.

everything was perfect.

We got a great deal from you so thank you. The vehicle was excellent and above our expectations

All a con. Deceiving, terrible. Will never use either of your companies again. Shameful

Everything was good apart from having to wait over 1 1/2 hours to get check in and ger the car

Everything was great, can’t fault it

Personnel très moyen par rapport aux obligations de prendre une assurance complémentaire sinon pas de véhicules

Love the car, customer service disgusting, made us wait over 1 hour for the keys when they where already in the office waiting to be given to me, tried selling me more insurance and tried scaring me just in case I crash. Need signs outside their company so you can find the place.

Did not like the very very very hard sell by OK Rent staff for their extra insurance which was double the cost of the car hire. Even when I showed them that EasyRentCars had insured all the things they were trying to sell me and they totally dismissed the extra Insurance I took out in the UK to cover the Excess. And other customers were suffering the same problems, unpleasant. Otherwise OK Rent a Car were very good.

good thank you.

Car was knocked about with 32k kilometers but did the job.

All arrangements fine

The staff member was rude and tried to scam me. I had already purchased excess insurance but she was very reluctant to release the car even though I agreed to the £1400.00 held on my credit card. Luckily I was prepared but I imagine many people are so keen to get on holiday that they fall for this.

No problems

They were nice but a little pushy about getting additional insurance coverage for "scratches" (even though I had bought complete coverage through AXA/ Easy Rent) but then our car (despite being in good overall condition) had scratches all over it. Made us a little paranoid and also made us wonder what they were doing with the $300 per scratch they claimed to collect if they weren't actually fixing the scratches?