DUBLIN CAR RENTAL REVIEWS

The pickup process was relatively simple, but the car models available were not sufficient.

Good and professional company. I lived in Ireland for 10 years and am quite familiar with the environment there, so I'm more comfortable driving there compared to driving in China. I bought a tank of gas for 90 euros, and when I returned, after refilling it to about 50 euros, they refunded me the 90 euros. The pick-up service is very convenient. The counter is right inside the airport, then you go outside to the pick-up point marked for the rental car company. You can smoke a cigarette and the minibus will take you directly to the parking lot to pick up the car. Very good service.

We were three adults and two children traveling from Dublin to Tralee to visit friends. Since we had a lot of luggage and there aren't many options for different drop-off locations in Ireland, we rented a BMW 5 Series hoping for a slightly larger trunk. However, we were given a BMW 3 Series instead. When we brought this up at the counter, the staff gave a haughty response, claiming it was the same series. After we objected, they then said the original rental was a manual 5 Series and the provided car was an automatic 3 Series, so it was fine (but in reality, our order was for an automatic 5 Series). Seeing that I was about to call the rental company in China, they offered a small discount as there were no other cars of the same grade available, which wasted over an hour of our time. We had to place a small carry-on suitcase in the cabin since it couldn't fit in the trunk, forcing one of the children to put their legs on the suitcase during the trip. The management and service level are quite disappointing!

They required a 1200 euro deposit. My credit card limit wasn't enough, so I had to buy insurance, which cost 16 euros per day, more expensive than the car itself.

Great service. They didn't charge us any deposit when we picked up the car, which exceeded our expectations. Initially, they recommended a NISSAN MICRA with seriously worn tires, which looked unsafe. We politely declined. Possibly due to the high insurance we purchased at the counter, 20 euros/day, they provided us a very new OPEL, which had only 500 kilometers on it. It was compact and very practical for people like us with different driving habits. During the following 13 days, the car performed excellently, even reaching 140 km/h on the highway without any problems. For a 1.2-liter engine, it did very well. When returning the car, our credit card couldn’t be used at the airport gas station’s automated machine, but the car rental company didn’t have any issues; they just let us pay for the fuel directly. It was a wonderful car rental experience.

The car we rented met all our requirements. The trunk was much bigger than expected, fitting 4 large suitcases. The price was very affordable. However, they insisted we buy additional insurance, the one that waives the deductible.

We already had basic insurance and full coverage through QEEQ. We thought we could be worry-free, but the rental company forced us to pay for additional insurance, offering two options: over 100 euros or over 2000 euros. We had no choice but to choose the option over 100 euros.

Pretty good, the car is quite powerful.

The service is quite good, with a dedicated car transferring you to the pickup location, which is very convenient.