“We had the car for 30 days, so it was unpleasant for us the deal with it for so long.”
About AVIS:6.0/10
The car was an older model, makes noise when turning vehicle. Strange foul odor from the interior of the car when it gets wet. Took a long long time to pick up the vehicle at YVR, had to wait almost one hour for them to clean and prepare the vehicle for us. It was a Nissan KICKS hatchback.
I asked the counter representative about filling up on return. She said the gas station was close to the airport. It wasn't, and I didn't have time to find it after arriving back at Victoria airport. When discussing this with the present counter representatives they were extremely rude and unhlpful. I will not use Thrifty again.
The car rental was quite small in terms of space. Unfortunately I left a pair of eyeglasses in the car, and the rental company was nearly impossible to get a hold of. The rental itself was fine, but their customer service when something is lost was mediocre at best.
About QEEQ:10.0/10
Easy to book and the price offered was great as usual.
I was initially nervous because the price was so good that I worried there was something wrong but their service was excellent, professional and they provided a low mileage car. We were completely satisfied. Excellent value.
Winter tyres were extra , putting my rental cost up they tried to upsell a bigger car when I asked for winter tyres , but eventually found one in my class
About QEEQ:9.0/10
Did not see the price drop indicator work also the app did not work with very little support when I contacted the Helpsesk for QEEQ about it
Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.
About QEEQ:10.0/10
QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.
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