CANADA CAR RENTAL REVIEWS

The store did not provide the agreed-upon midsize SUV, instead they replaced it with a Mitsubishi RVR, a compact crossover.

The man that served us was called Guy and he was great. He made the whole process easy and enjoyable. He is a credit to Hertz.

No problem with booking and a great price

Wanted a durango instead of the highlander. It had space but i didn't like it's performance in inclimate weather.

Great staff, great value and smooth process.

Took a little to get used to the app platform, but once I figured it out, it was excellent.

I had major issues with Fox Rent a Car and I will be avoiding them in the future. -The pickup location provided was incorrect and I needed to be picked up by a shuttle. It took me at least 1 hour to pickup my vehicle, even though I showed up on time. -The rental company added many fees on top of the rental cost, which included $12/day for use of my credit card insurance. -Despite booking for unlimited mileage, the rental company imposed a 200 km/day limit and charged $0.20/km fee. This directly contradicted my booking.

There are many people renting cars from the same flight, so even if you have a reservation, you still have to queue. After processing, you also have to wait for the car to be ready. I suggest not planning a tight schedule.

Very satisfied

We didn't arrive to pick the car up at Halifax airport NS until after 1 am but the Hertz representative, Breanna, was absolutely superb,. She was helpful, friendly and stayed late to ensure we got the car. A fantastic way to begin our vacation in spite of long journeys due to delayed flights. Breanna deserves a special tribute and reward from Hertz.

QEEQ we’re brilliant and found me a fantastic deal Hertz gave perfect customer service even given me a choice of car

El auto funcionó perfecto para el propósito de el viaje. Fue entregado en excelentes condiciones. El personal de la empresa siempre fue muy amable y nos ayudaron con un incidente que sufrimos, todo excelente.

Realizar la operación fue muy fácil y el precio muy bueno.

The car was not cleaned. Dog food and dog hair everywhere. Used flosser toothpick in door cubby. The car was not cleaned never mind disinfected for covid

terrible service, never responded to email, not friendly.

The counter staff were super helpful and nice

They tried to give me a smaller car than what I had booked. When I argued I got given a minivan which was bigger. The car was good but hadn’t been cleaned. It still had rubbish in it from the previous renter and had a horrible smell

QEEQ was great as usual, I can never fault it.

Very good

It's okay.

We booked a Dodge charger. However, when we got to Thrifty, they did not have a Dodge Charger available. However, after reviewing our booking confirmation they were able to locate a Mustang GT at a different location. We appreciated the efforts made to get us a satisfactory vehicle. the whole process did, however, take considerably long that we planned for since we had to wait for them to get the vehicle from a different location.

I would happily rent from this company again!

Good

Free upgrade to Hyundai venue which was great, basically like new

Great help when messaging on the chat