ONE SWITCH CAR RENTAL REVIEWS

The car had not been checked from the previous renter. Gas was at 1/2 tank mileage was wrong on my rental agreement. Major rental companies take your car insurance I’m glad I had a copy of mine

Horrible experience

Looked like a scam, one guy sitting in a remote trailer with ZERO interest in renting cars to people. Turned us and another family away because they wanted my full auto insurance policy in writing, even though I had a valid insurance card. We were stranded, had to walk, and call an Uber to a legit rental car place. Avoid this place at all costs.

This deal was a scam. It was not obvious that specific insurers were accepted otherwise they would tack on lot of charges. If you carried Platinum credit card, these charges can be waived. I will never rent from here again and will tell my friends to intentionally avoid One Switch. Terrible experience all and all.

Dislike: It was very hard to find that place and the system was down. Nothing was working, I have to go somewhere else and pay for last minute rental, I am not happy and will never get back to you again. I have to rent a car every month for your information. Please return my money into my card as soon as possible. Thank You

Like: First guy whom we rented from was friendly and helpful.
Dislike: Young guy whom we returned cat to was cocky, rude, almost demeaning.

Hi, We never got the car. We got there and the driver drop us off at the back of a airport parking lot. And the rental place proceeded to tell us Our insurance was no good and said we would have to pay an additional $25 dollars a day. We said no way were they were going to get away with that. So cancelled reservation. He said we would get a refund. So we had better. Thanks James Mills

The price seemed good on the surface but we never got the car & had to book one at GreenMotion up the street. BUYER BEWARE: you must have a hard copy of insurance...... they would not accept our electronic insurance copy(as every other rental company does), nor had a printer or any accommodation to work around that. So I booked a car somewhere else as we sat in the tiny waiting room & took an Uber to get it. Was ultimately still cheaper than paying the hefty insurance cost One Switch wanted to charge.

I got to the pickup area but the attendant was not there. I waited over an hour just for him to show up. After that, they did not accept my insurance and the cost was 3 times what I expected to pay. Hands down the worst car rental I have ever experienced ! WILL NOT ever use again

Like: excellent service and the vehicle with low millage
Dislike: the locations is complicated to find the location

Like: Almost everything, especially early drop off.
Dislike: Due to next day pick up, but still within my reserved time duration, cost went up bit more then the amount I booked for.