ALAMO CAR RENTAL REVIEWS IN TURKEY

Alamo was great, very efficient! Excellent service and friendly staff!

The store's service is quite good.

When picking up the car, they tried to persuade me to change the car model. If I didn't insist, they would have given me a cheaper model or tried to sell other models. Additionally, they pushed for insurance and tried to scare you into buying it. They told me to pick up the car outside and I had to walk a long way with my luggage. The staff who handed over the car had a very impatient attitude. It was a terrible experience. When returning the car, I had to make eight phone calls before someone attended to me. If there weren't two people, one of us would have had to go to the office, which would have been very frustrating.

Pretty good

Unfriendly staff, poor service, bad English

It's alright. Recommended diesel cars for fuel efficiency and good performance.

Excellent

It took a long time because initially they said we'd get a Nissan Qashqai, but then kept trying to switch us to a Renault. Only when I said I wanted to cancel the order did they give us a Mercedes GLA. Sigh, exhausting.

Picking up the car was very smooth, taking only about twenty minutes. The staff didn't push any additional products, merely inquiring if we preferred a diesel SUV. The service attitude was excellent. During the trip, we had a minor accident. The police arrived quickly, but it was the rental company, Enterprise, that handled the issue effectively. Their solution was very considerate of our needs. Kudos to Enterprise. Returning the car was also very smooth.

Almost no queue

We explicitly requested not to add any extra insurance, but the rental company still added it. The list was in Turkish, so we couldn't find out in time.

The rental service in Antalya is actually provided by Enterprise. The service was great. They told me that for a bit more money, I could get a bigger car. However, since it was just the two of us, we insisted on renting the Clio because it's small and fuel-efficient.

The Alamo rental store is actually Enterprise, which took me a long time to find. However, the staff at the pick-up were very patient. But when returning the car, as I couldn't get through on the phone and parked quite far away, unfamiliar with the airport roads, I brought the staff to my car. That person was very impatient, constantly scolding me the whole way! Saying I took him up and down without reaching the car, and it was hot outside. Why didn't I call to inform him beforehand? He kept scolding! Yes, you heard it right, I got scolded! I hoped the trip would end smoothly, but this incident left a bad taste in my mouth!

Picking up and dropping off the car were very smooth.

Very dissatisfied, they raised the price arbitrarily.

Extremely dissatisfied with this car rental experience. The rental platform stated that the car could be rented if you are 21 years of age or older, but at the store, they told me you have to be at least 24 years old.

The charge list after returning the car didn't specify the speeding fine, which made me think it was an unexplained charge, so I applied for after-sales service. Everything else was great, and the pickup and return processes were smooth.

Nice, I will choose them again.

Easy to find

Pickup time was quite long