Thanks and Kudos to Avis Staff who provided me a free upgrade from Hyundai i30 to Toyota Camry. our luggages fits well and very comfortable for our family to travel and move around.
Have some problem to understand Avis prepaid fuel service work , I returned the car with 1/4 tank fuel, but Avis Australia didn't refund the extra prepaid fuel to me
I tried to email to those customer service Australia, but respond was slow
Was given a new Hyundai I30 instead of toyota corolla altis but car condition is good and fuel efficient. Would be better if Avis can explain more on the new car features rather than to ask the client to pick up the car on his own at the carpark.
I am still waiting a reply from Avis and easy rent cars . Basically I was overcharged as avis insist I did not refill the car . However the stuff at the drop off point did not bother to check when we asked them to. Please remember to always take a photo of your petrol tank , receipt of petrol refill, checked name of the staff on duty etc . It was a terrible experience .
Instead of the Toyota Carolla I originally booked, I was given a Hyundai i30, which only had 1 small but significant negative point i.e. trunk space. Having been travelling with substantially big sized baggage, the limited trunk space was not accommodating.
However all else was great with the car and I have no complaints.
About QEEQ:8.0/10
Price drop did save my a 5% further reduction in my booking rate
“Easy to deal with and good customer service from avis”
About AVIS:10.0/10
Tks Carol from avis to recommend upgrade to kulger which made smoother ride to MR.
Also yes lemon sorbet from Miller farm cafe is good! Tks for this tip!
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View more >Dislike: Nothing,
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