“Check in was awful 60 minutes wait at 1am as there was 1 check in staff. Drop off quick. Car good si”
About AVIS:6.7/10
Be prepared to wait to collect the car qne there is also a 100 dollar deposit only on credit card. Not quite the car we asked for but we were so tired at 1am we just took it and it done the job.
No problem in finding pick up point. A bit slow in actually getting served but overall pleased with the deal. Car very good with simply ,quick and easy drop off.
About QEEQ:10.0/10
Easy to arrange car at competitive price No complaints at all.
“JFK Airport - New Brunswick - Philadelphia - Washington - New Brunswick - JFK Airport.”
About AVIS:10.0/10
1. The location was easy to find, instructions were very clear when booking the car. 2. The process of renting and returning the car was very simple, especially returning the car. Initially, I thought it would take some time, but an African American guy just walked around the car, checked the dashboard (probably to see if the fuel was full), and then said OK, and it was done.
The car size we booked was unavailable. We were given an oversized passenger van which was way to large for our needs, difficult to park and drive.
Not very happy.
“Excellent but around 30% more expensive than initial quote”
About AVIS:10.0/10
The car was excellent and met my needs and expectations. It was superb. However the taxes and extra costs for top insutance were not included in the initial price which was disappointing and unexpected. In UK such costs are included in initial booking.
About QEEQ:9.0/10
Great service but please include all costs at the beginning and avoid surprises in the office at pick up - taxes, top insurance and etc
Picking up and dropping off the car was very convenient, no need to wait in line. For returning the car, just park it at the return point and place the keys under the windshield.
“From New York to Philadelphia and Surrounding Areas!”
About AVIS:4.0/10
I clearly told them no additional insurance was needed because I am familiar with the route, only requested Epass, yet they still added $115 insurance. It seems they are deceiving Chinese customers!
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Beverly Meredith
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