The lady who helped me with the rental paperwork was not only very elegant but also very patient. Even when our communication was not smooth, she kept smiling and gently gesturing to me. This is particularly commendable!
The order noted that we required Chinese-speaking service and a baby seat, but when we picked up the car at the airport, neither was available. We had to use gestures and a translator app, which took over an hour. Despite renting the car, there was no Chinese service or baby seat at all!!
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