CAR RENTAL REVIEWS ON CHIC CAR RENT IN PHUKET

Car was quite banged up.

Easy to book.

This car rental company is a scam. Everyone, do not rent cars from this company. When picking up the car, we told their staff that we would like to extend the rental by one more day. They said we could simply pay the same daily rate when returning the car. However, when we returned the car, they demanded 80% more for the extra day. When we asked to speak with the staff we had dealt with earlier, they claimed not to know who that was. We later found out that the section for staff signatures on the rental document was blank. They threatened to withhold our 5000B deposit if we didn't pay the higher fee. This is clearly unfair. Do not book cars here.

The flight was delayed, they directly charged me and then told me there were no cars. Had to rent another car elsewhere.

Staff did not provide info. about where to get the gasoline nearby the airport.

Since i’m booking for Toyota Yaris but it’s turn out to be Nissan Almera when i go to get the car ..so i’m a litle disappoint. however, the car is new and working normally, so it’s ok

Very suitable

Excellent Customer Service.

The fact that it has an instructions section to find the rental company at the airport location was excellent!

The staff gives me a good service. The staff helped me when I was in trouble. Thank you for your kindness.

Both renting and exchanging cars were much better than Thai Rent A Car. Very patient and detail-oriented.

Friendly staff. easy to find pick up location and drop off. Superb service.

User-friendly, easy to navigate site.

Rented a car from CHIT CAR RENT for the second time, good service, clear explanations

Please call Chic as they are in domestic arrivals which is like 5 mins walk from international arrivals. They will walk you through to counter. Car rental has 110k miles so it was knackered but worked well along with air con in excruciatingly hot Phuket.

Easy affordable, will use again.

Habitual good review.

I rented a Honda City. The picture showed a sedan, but I received a hatchback. I asked the staff about this, and they said the engine model was the same, etc. Since my husband and I could fit our two large suitcases and the space was roomy enough, I didn't pursue it further.

Service attitude is acceptable

Although the rental policy stated that the car should be returned with a full tank, this was not the case. The fuel gauge showed two bars less than full when picking up the car. While I was told to return it with the same fuel level, it is difficult for renters who are unfamiliar with the car’s fuel consumption. Usually, the car gets returned with a full tank, which is unfair to renters.

Counter staff were not sure of the insurance cover chosen by the customer, this occurred with myself and the customer being served next to me.

QEEQ made a mistake on the international driving permit translation, which caused issues with the original booking information. Although it's not entirely QEEQ's fault, as I should have checked beforehand. The rental company's staff was very patient while I sorted things out.

The biggest problem is that they do not have a desk on International Terminal. International guests must work to their desk at the Domestic Terminal. The car/service is OK. PS: Phuket government is fixing / upgrading the roads, so it is really crowded sometime.

The car carries a bad smell.