They gave me a car that wasn't the one I chose, and I couldn't find it in the same category listing. They kept politely pushing me to pay for an upgrade. When I had questions, I couldn't get through to their customer service phone line.
the car had no power, it went backwards on the slopes despite being automatic. they delivered it to me without gasoline and at the time of returning it they wanted to charge me a surplus of 175 dollars to return it with the empty tank. Luckily I had the receipt that I put gas on it as soon as I picked it up at a gas station near the airport. They treated me badly on the dollar counter.
When picking up the car, they kept trying to sell us upgrades for the vehicle and insurance. They laughed at us when we refused, saying there wouldn't be enough space for our group and luggage, showing a lack of professionalism.
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