CAR RENTAL REVIEWS ON EAST COAST AT COOLANGATTA AIRPORT, OOL

Great car rental company with low prices and quality service comparable to big brands!

The customer service staff were very friendly and explained everything in detail. However, East Coast Rentals is not a big company and doesn't allow direct pickups at the airport, requiring a shuttle, which is a bit inconvenient.

We waited for almost an hour to be picked up at Gold Coast Airport.

Overall, it was good, but the location is a bit far from the airport.

The service was very warm and attentive. The car was in good condition. After finding out that we had already purchased full insurance through QEEQ, they didn't try to sell us any more insurance, just informed us that the insurance we bought had nothing to do with their company. Great value for money, highly recommended.

Pretty good!

Both QEEQ and the car rental company provided excellent service. Their patient explanations and tips were very helpful, and they actively helped me arrange my trip and solve many problems. Thank you.

The rental location is not at the airport, but they provide a shuttle bus for pick-up and drop-off. It's still not very convenient. Also, the fuel tank wasn't full when I received the car, and you have to return it with the same amount of fuel. If you return it with more, you won't get a refund, which is hard to manage. Additionally, there is no electronic toll card, so if there are any tolls, you'll need to pay them online or by phone, which is inconvenient.

The staff had a great service attitude, and there was a shuttle to the pick-up location.

The service attitude was excellent.

The condition of the CRV was excellent. I am very satisfied. The rental location is about a 5-minute drive from the airport. They waited for me even though my flight was delayed.