CAR RENTAL REVIEWS ON ASIA CAR AT KUALA LUMPUR INTERNATIONAL AIRPORT, KUL

Pick up and drop off was smooth and fast

Prices are relatively competitive

Galaxy Asia. Great

Easyrencars.com Great

The car came with alot of scratches and marks on the body, despite being relatively new with low mileage. Second let down was that this car’s (Persona) cabin is much smaller than it looks from the outside, the back passenger wouldn’t sit comfortably if he’s taller than say 5.10”. What I like about this rental company was that they don’t make you wait for pick-up and drop-off. They’re professional, give clear instructions with directions for pick-up (few days before via sms) and when you’re there to collect the car with about almost everything you need to know on local driving.

I have been renting from Galaxy for few instances and previous trip I switch to another car rental thinking that most of the car rental are the same. Full of disappointment from other car rental providing bad car conditions (old and dirty). This trip I switch back to Galaxy Asia and through comparison you will realised the differences. I will continue with Galaxy Asia and hope they will continue with such good service and quality car.

Good Service and fast process.

It didnt work for me for the price compare. But nice expirence rental from the apps.

Been using this car rental with overall satisfaction

Good

They gave me brand new model with no extra charge. And they offer many different types of cars so you’ll find exactly what you need from their stocks.

Really easy to use

Ordered a Nissan SUV but was offered a brand new Proton V4 instead. Very good drive and staff was helpful at chek in and out

Great aggregator of offers with very detailed commentaries to cover the small prints by each rental company

i was waiting for more than 30 mins at the counter but no one was there. after calling the customer care, the staff came and argued with us regarding the waiting time. really unprofessional. secondly the car had worms inside. we found like 4 big ones. really disgusting

The whole experience is peace of mind.

Always offer the great deal.

Good

Booking perodua alza give me another car, so sad

Good enough

I had to pay more than what the insurance covered. The rental service claimed it couldn't be reimbursed — awful service.

Overall the car was good. But the staffs are not as friendly as they should be.

Great experience.

The guys at the counter were helpful in guiding us from the KLIA arrival hall to Block D as it was a bit of a walk and not really straightforward. The pick-up process was smooth, so was the drop-off. Never had any issues during the duration of the rental.

Booking via Easyrentcars.com was smooth. The customer service was quick to respond but were not able to answer questions immediately. They had some of the best deals wrt car rental. Will book through their platform again

Great setvice

Generally ok. Didn't clean interior space before handing over.

Generally ok.

The counter it’s not easy to find if you came for the first time and the area is hot if you waiting for long time but the process was fast enough and the staff were friendly and fast.

The price didn’t drop but I like this app it’s easy booking.

inexperience staff during drop off.

The car was as expected but a little out dated with no handphone GPS interface. I had to wait about 20 minutes for someone to attend to me at the counter when I arrived to pick up the car.

The booking platform was great.