CAR RENTAL REVIEWS ON BUDGET IN SAN FRANCISCO

They gave me Nissan Altima. Car was in great condition, clean and with little mileage. Very big trunk. Can fit 2 big+2 small luggages.

Had no problems with the booking on the website.

Perfect car for this trip. Really appreciated the comfort and space of the car.

Smooth and easy!

Very, very poor. Given the wrong car pick-up location and vehicle, had to queue at the counter again. Clearly supposed to get a full tank of gas, but intentionally given only half a tank and charged for a full tank.

Good

Gave us a V8 Suburban! Loved it!

The person handling our check in was fairly slow and made an inappropriate comment. However, the vehicle we received was a Kia Soul, a nice upgrade from what we booked and a fantastic driving experience.

We had several reservations canceled before we were able to depart on our trip. QEEQ staff were very helpful and the refund process was among the best I have experienced. I expect to be using QEEQ as my preferred car rental provider.

Nothing

Nothing

Very satisfied

This company is shameless; they charged me $17 even though the tank was full when I returned the car. Unfortunately, I didn't take a picture. They also charged me $35 for towing service they claimed I added when I rented. Ridiculous!

Very easy and quick

Super cheap and reliable

Nice clean car

Just fine

Very satisfied

Good

Very straightforward, no problems

Smooth and efficient

Waited for a long time in the queue. Initially had no cars available and didn’t know when they would become available. The car provided was scratched (29 photos of dents and scratches) and dirty with only 1/8 tank of fuel. Oil service was overdue with consistent fault indicator. Service provided by staff was poor.

QEEQ shared the wrong pick-up location for the car: We waited for 40mims at the hire location only to be informed we had to go to a different pick-up location. Then after going to 2 separate locations, waiting in line, the hire car provider initially had no cars available.

Excellent- helpful counter staff at check-in, and when the car I expected was not there this was sorted out very swiftly and I ended up with a different car, which was (to my eye) a better car all round anyway so no delay and a happy customer. I misunderstood the cost of the advance toll fee coverage at the pick up desk, (the fee for which seems poor value to me) but I was able to delete it later by visiting a different local branch where it was sorted almost instantly. Although I could not effect this over the phone the lack of fuss otherwise over this did impress me and I will likely put Budget at the top of my list for a future hire. Handing the car back was also disarmingly slick and efficient. Incidentally, I returned the car brim-full but nonetheless the fuel gauge showed 'almost-full', nobody quibbled so another brownie point for lack of drama there. All told a better experience than I expected and I suspect that was not just good luck.

QEEQ did a good job- my brother booked a car at the same time directly with a different company and I think I had a better deal- better car, better price, but I won't rub it in!

Buen presupuesto

Buen servicio

They should not have tried to sell me the insurance I already had.

Very satisfied, easy to find

Average