CAR RENTAL REVIEWS ON BUDGET IN BRISBANE

Very satisfied!

There is a car rental counter right at the airport exit. You only need to provide your name to process the car pickup. The staff at the rental company are friendly. After filling out the necessary forms and providing the required information, you will receive the keys. The car can be picked up at a nearby parking lot with staff assistance. Returning the car at a different location was also smooth.

Like: Quick returns process, less than 3 minutes, excellent
Dislike: Nothing

The service was great and I was quite satisfied.

Convenient

Convenient and fast.

Very nice! My English isn't great, so I used a translation app on my phone to communicate with the staff at the store. They were very patient, speaking slowly into the phone one sentence at a time, making the whole process very smooth. Returning the car was even more impressive. I parked the car in the lot, went to the return desk inside the terminal, and they only asked if the car was parked before taking the keys and saying everything was okay. There was no inspection at all.

Located right in the city center, but no one accompanied me for the car inspection, foreigners are really lazy.

The service staff provided detailed explanations. When our reserved vehicle was unavailable, they offered us an SUV at no significant price difference, which was quite nice. Returning the car was also very convenient; just park in the designated rental car spot at the airport and hand the keys to the rental company staff in the airport hall. Very convenient.

The service was excellent and the return process was straightforward.

Like: The car was comfortable and we enjoyed driving it
Dislike: We booked a Holden Commode and were presented with a Nissan Pathfinder. Although the ride was good we would have preferred the commode as we traveled extensively everyday

Convenient

Very quick and easy process. Highly recommended!

Very smooth and seamless. Kudos!

Picked up the car in Brisbane. The parking garage is on the second floor behind the store. The staff gave some instructions, but we had to find it ourselves. Tried to take the elevator, but it didn't work. Found the car using the license plate and color on the pickup form. Returned the car in Sydney. There was no place to park in front of the store, so I parked in a narrow bike lane next to the parking spots with the emergency lights on. Let my son out to ask the staff with the reservation slip. They gave us an address on a piece of paper and told us to return the car there. Oh my, we didn't know the roads and there were so many one-way streets. The car was parked next to a bus stop at a traffic light. I got out and found a staff member who drew a simple map to show me the way. I was so worried about getting a ticket. After several turns, we finally found a place like a repair shop in an alley. Gave the keys to the young Asian guy there, only to realize I forgot to refuel. He was still very friendly and showed me on the map where to refuel and how to get back. Thanks to him! While refueling, in the rush, I followed the straight-going cars at a green light for straight turns instead of waiting for the green right-turn light; had to wait outside during the red light and only turned right when the right-turn light was on. Not sure if I got a ticket. The return process went smoothly afterwards. We finally returned the car successfully. I don't know what else to say. The return location was different from the one on the order; we should have been informed in time.