BUDGET CAR RENTAL REVIEWS IN UNITED STATES

Due to language differences, guests were made to sign a daily toll pass. The rental platform did nothing to manage this. It was very disappointing to encounter this situation despite being promised no additional charges. I'll book directly with an official rental agency next time.

Very satisfied

Charging a full day's rate for picking up the car one hour early is unreasonable and wasn't communicated.

Didn't receive any payment receipt!!!!

Satisfactory

Charged an extra $99 without clear notification!

Excellent in all aspects. Would highly recommend.

Excellent in all aspects. Would highly recommend

I reserved a compact car but was assigned a minivan whose control panel was so complicated and unintuitive that I actually felt it made driving far more dangerous. I requested a refund and strongly urged them to remove the car from their fleet.

Truck was immaculate on pick up. However the tank was empty

Staff upgraded me as a thanks for loyalty of using that desk.

Check in was so easy and the staff were outstanding - great customer service and no hard sell of extras.

Excellent platform to rent a car from - very easy, the price stated was the price with everything included…… avoids the hard sell from the hire company at check in. First class and will use again.

I got an alternative car to the one I wanted. Overall it was very comfortable and an upgrade on what I was expecting. However, it did not support auto/CarPlay which made navigation difficult sometimes as the inbuilt map did not recognise a number of destinations.

Nobody deserve more than one hour waiting time to do the pick-up after 16 hours travel time. Just not good enough........

There was an accident, and the resolution was too slow. It took half an hour for someone to answer the service call.

Todo bien.

Muy bien.

Excellent staff very helpful and knowledgable car was great.

Booking was quick and easy

Impeccable .

Parfait merci

The car was new, and the luggage space was larger than expected.

Very easy to book; also the platform automatically rebooked to save me around 50 dollars, which was really amazing.

I need the Budget contract number as my bonuspoint dont go through

Picked up car in port canaveral budget office. The office was very crowded... it took 55 mins to get through the rental line. Building not fit for purpose and toilet was not fit for use by human or any known living animal. The shuttle service was extremely slow so we had to use uber (Saturday morning... 20usd + tip to go 2 miles). I guess shuttle service is that slow due to the small size of office and it is better to have people line up in cruise terminal than at the office. Staff were very efficient and polite. Car was very clean and met our expectations.

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