BUDGET CAR RENTAL REVIEWS

The service was pretty good. I originally booked a Prado and was looking forward to it, but when I got there, they said it wasn't available and gave me an Isuzu instead. I was a bit disappointed at first, but the car looked pretty cool, it was clean and tidy, and had driving assistance. It was easy to drive and accompanied me for 12 days. Thumbs up.

Pay attention to the fuel gauge and take photos of the car condition when picking up and returning the car.

Terrible rental company When picking up the car, they just printed out the contract for you to sign without mentioning the additional insurance options, forcing you to pay extra. Afterwards, you'll be charged additional insurance fees! Also, there are no gas stations near the airport, so you need to return the car with a full tank. Please 'prepare a small fuel container' with 1 liter of fuel, and manually add it to the tank when returning the car to avoid extra fuel charges! A very petty company.

Professional service and received what I ordered.

Professional easy low cost car hire.

I was shocked to see that I was charged for a dent on the car's door that was not there upon return. I used Budget before but never thought I have to take pictures / video of the car after I park just so I have proof that I returned it in the same condition it was when picked up. This is the last time I will book a car from Budget.

Qeeq was really helpful in gathering the documents which the company never provided so I can file an insurance claim.

Very satisfied. This is my first time using Budget. The service is similar to Alamo's, but Budget assigns a specific car while Alamo lets you choose any car.

Very satisfied

Very convenient!

Service of the shuttle and pick up can be improved. Car was newer and clean. Overall, I’m satisfied.

Al went well on QEEQ side

The Jeep was a bargain and a great vehicle. But Budget kept billing my card an extra $1,500. Yep, they just charged it to the card 4 times throughout the booking, so around $6k in total which was all a mistake by Budget. So far two of them have been refunded, still chasing for the other two to be refunded. All up about 3hrs of my life spent on phone calls plus the hassle of my card going over it’s limited while waiting for these charges to get get reversed.

Great deals and a simple, clear booking plan process. I’ve referred a bunch of mates their way!

We were upgraded when we picked the car up. We had to change the car due to a nail in the tyre. It took a bit of doing and it was sorted.

Booking was easy. The price dropped by £3 all went well

First car offered wasn’t suitable. It was changed for something like what was ordered.

The extension service was very friendly, I'll choose them again next time.

Quite good

Brand new car, awesome!

Very satisfied with the overall service!

Very satisfied, no hidden charges, and adding an additional driver was free of charge!

Satisfactory

Satisfied

Very satisfied