CAR RENTAL REVIEWS ON EUROPCAR IN PARIS

I was immediately offered a premium upgrade, if I wanted another car I would have chosen directly when booking on the site. We are pushed a little too much for consumption.

wonderful experience

I'll be a returning customer, thank you!

Cette location c'est très bien passée, ce sont des Pro. L'organisation est bonne.

Easyrentcars à largement facilité la qualité de la location.

Why don’t we get a response to our question about a traffic citation?

Please let us know what we have done - if anything for a E35 charge.

The actual status of car is provided in the statement of return after vehicle is returned, however the same should be more helpful to be shared at start to make driver aware about existing limitations or damages if any.

Price protector didn't got me any benefit ☺️.

When we arrived they told us they had no automatic vehicles, despite the reservation being made a month in advance and specifying that this was a requirement. They told us someone was returning one and we would have to wait. After an hour, they gave us the car which was actually a large SUV. We were told it would be a compact Toyota Prius or similar. This meant we spent way more in fuel costs than we should have. Unacceptable. We spent more than 50€ on a half a tank, and had no need for a vehicle this size. The vehicle was also not cleaned between the previous person and us, so it was quite dirty.

Unorganized, made me buy insurance even after I had already bought it

Service was excellent and satisfactory.

Tried to sell me the complementary insurance

Located inside the airport, convenient to pick up and return.

Booked for a Peugeot 308 or similar car, got upgraded to Jeep Renegade with built-in GPS and much more space. Excellent service for the pickup process. Hassle-free return. Highly recommended!

The staff had a very bad attitude during pickup.

Parfait. Personnel très agréable et efficace et rapide

Picking up the car was quite complicated. First, they didn't have the car model we booked and kept pushing us to upgrade. The rental company even had a Chinese-speaking person call us to persuade us to upgrade. After we insisted on not upgrading, they initially said there were no cars and we'd have to wait 30 minutes. I agreed to wait, but then the customer service representative disappeared. After half an hour, they still hadn't returned, so we had to find another representative to finally get the keys. When we went to the parking lot to pick up the car, the attendant wasn't there either. We waited around 20 minutes without seeing anyone. Since we were in a hurry, we inspected the car ourselves and left as there were no issues.

The staff was really good and the pick up and drop process was hassle free. The cars Europecar rent is in fabulous and they always have good options that suit your requirement. Live Europecar.

It was really easy to book the car everything was in details so had no question. The app has handy details for pick up and drop. The customer service was excellent as they really responded very well to queries and also helped in case I was unable to contact Europecar. Overall it was excellent experience.

Arrived at the rental office early and there were very few people in line. It was quite fast.

When they give the car to you they don’t check anything even if the car is damage, but when you return the car they check each and everything, thanks god I have checked before and took picture on my mobile. When I returned the car they ask me to pay for the damage and after I saw him the photo , he said ok

Best price with full insurance

Europcar forced us to buy extra insurance during the rental process. Due to language barriers, it was assumed we agreed by default. This resulted in us paying over 4000 RMB more for insurance. This feels like a consumer trap and makes us question the company's integrity.

The car was brand new and we enjoyed the overall experience from Pick up the whole drive and drop off Benjamin the person who assisted us while pick up was very helpful and joyful person

Very fast and easy

I DONT GET MY DOPAST YET?