PARIS CAR RENTAL REVIEWS

The staff was extremely arrogant. The car was already very old, with almost 80,000 kilometers on it, and should not be rented out. On the fifth day of driving, the central door lock broke, and we needed towing assistance. Even the towing service couldn't help, and the car was towed away.

Initially, I received the reserved Peugeot 508, which was brand new with less than 1000 kilometers. Unfortunately, the air conditioning broke down after a day. Luckily, I was in Paris, so I went to the airport to exchange the car and was given a Ford KUGA hybrid with 8000 kilometers. It had more space and was fuel-efficient. When picking up the car, they only asked about insurance and explained how to claim it with the insurance I bought from QEEQ. There was no further upselling, and the service attitude was excellent.

Absolutely great service

Poor

The most unsatisfactory experience.

Satisfied

I'm a regular customer. This time the front desk slightly upsold the insurance.

It's acceptable.

Average

Very satisfied!

The waiting time was very long... processing was very slow...

Great service

Very satisfied, the follow-up reminders were quite thorough.

Very satisfied

The service was good. When returning the car, they tried to say that the existing scratches were caused by us, but upon showing the photos taken during pickup, the staff said it was okay.

Very satisfied.

Overall service is satisfactory

Very good.

Very satisfied, they even upgraded my car for free. The car was new (only 6000km when I picked it up).

Very satisfied