Like: Pickup at the airport was fast. Check-in was courteous and friendly. Dislike: Hours of operation meant that since we returned before they opened in the morning we had to take a taxi back to the airport at our expense.
“Not worth the hassle. Very poor service with beat up cars.”
About Trust Auto Group:4.0/10
No. I had to wait over an hour for pick up, which no one showed up so I had to get a taxi. Upon arrival, they did not provide the car I booked, but gave me a car that had 2 cracks in the windshield, no air conditioning and scratches in various locations. Also, a different language was spoken in front of me with other staff members, not professional at all. This was by far the worst experience renting a car. I am requesting for a full refund.
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Whistler- Vancouver Trip
Dislike: Hours of operation meant that since we returned before they opened in the morning we had to take a taxi back to the airport at our expense.
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