Dislike: Lots of questions and prompting to up sell items - some that I knew we didn't need. No super high pressure, but at every stage of the process.
Like: Manager upgraded us for no charge - this was great! Dislike: Lots of questions and prompting to up sell items - some that I knew we didn't need. No super high pressure, but at every stage of the process.
Like: Shuttle picked me up right outside baggage claim, pickup took about 15 minutes after shuttle arrived at the Alamo lot. Car was clean, 12,000 miles on odometer. Dislike: I paid extra for the vehicle to be a Jeep Grand Cherokee. They only had Jeep Wrangler’s left, but instead of giving me a Wrangler, the salesman insisted I pay even more for it. I ended up with a Santa Fe. Not even close! No floor mats even after asking. They also charge $4/gal for gas.
Like: Easy self serve check-in to bypass lines. Free upgrade to next class as the one I had booked was not available. Friendly, helpful and efficient staff Dislike: Nothing
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Excellent
Dislike: Lots of questions and prompting to up sell items - some that I knew we didn't need. No super high pressure, but at every stage of the process.
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