The car had some technical issues, changed the language during a trip Super flexible as I came a day late and they held the car

When I realized I booked a day early. they wanted to charge over $ 800 more which isn't a great experience.

I got a Mazda 6, the performance is grate but the car already have some scratches on it. I like the auto speed control, that help me don’t wary about speed limit.

Grate service keep going to improve your system.

The document does not state that the drop off is closed after 9pm on Sunday. We drove to the location but unable to drop off as the car park is full. We have to return the next morning which caused us a lot of inconvenience.

Must to increase employment for pick up service in Munich Airport. I have wait more than 90 minutes for pickup the car, to complete paperworks que!

Like: Clean car, matched the size we had ordered although not the brand. Easy to collect (after the long queue) and drop off at Munich railway station although you need to keep your eyes peeled to find the drop off garage.
Dislike: We queued for nearly an hour at Munich airport to pick up the vehicle even with the ticket system. The ticket machine needs to be more obvious or at least a more obvious sign.