Was not given the car I booked and paid for. The one I got I had to return due to faults.

C.Little

Italy

Reviewed: Thu, Apr 18, 2019

About Keddy by Europcar: 8.0 /10

I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you

About QEEQ: 10.0 /10

Good

Keddy by Europcar

Rome Ciampino Airport(CIA)

Rome

Italy

Full Size Van | Volkswagen Caravelle or similar

1 days rental

Relevant Reviews on Keddy by Europcar in Italy

P.Sullivan

Italy

4 day rental

Economy | Fiat Panda or similar

Reviewed: Thu, Nov 11, 2021

“Positive expereince”

About Keddy by Europcar: 10.0 /10

Recommend

About QEEQ: 10.0 /10

A.Tal

Italy

1 days rental

Standard | Volkswagen Passat Estate or similar

Reviewed: Tue, Dec 17, 2019

About Keddy by Europcar: 6.3 /10

Had flat tire europcar could not find same or bigger car and I had to spend all day to find smaller car and half day to go from campitello to trento to get the smaller car instead of sending new tire the same day for the original car.

About QEEQ: 9.0 /10

D.Guy

Italy

1 days rental

Economy | Renault Clio or similar

Reviewed: Thu, Aug 8, 2019

“Très déçu je ne renouvellerais pas ma demande de location”

About Keddy by Europcar: 6.7 /10

Il n’y avait pas de clio disponible, on m’a proposé une panda 4x4 que j’ai refusé. On m’a alors proposé une clio zen moyennant 100 € de plus, c’est inadmissible. Je ne repasserais jamais plus par cette compagnie.

Tony M - Australia

Italy

1 days rental

Economy | Fiat Panda or similar

Keddy by Europcar

Rome

Italy

Reviewed: Thu, Jun 27, 2019

“Terrible condition of vehicle. Tank not filled. Very dirty. Could not easily check car condition.”

About Keddy by Europcar: 4.3 /10

Car was very dirty. Tank not full. Pickup in Rome was rushed. Staff were rude. Long wait. Unable to check car condition properly due to poor lighting and dirty condition of the car. When car was returned they hit me up for damages which may have been pre-existing. Unsure as the damage was camouflaged by the poor and dirty condition of the car. Very stressful experience all round! Charged an exorbitant excess for what looks to be very minor damage. Felt ripped-off!

About QEEQ: 8.0 /10

Booking was great. No probs.