Great and helpful

Not the car I booked but suitable alternative. Clean car and good condition. They did take an extra RM 100 deposit which was not expected but this was returned. Lots of scratches and cosmetic damage on the car before handover not all of which were on the handover form. Needed to spend time going through them and filming them as not fully documented on the form and it would be easy for Samavest to say these were caused by me

Good system and good response However, the price drop monitor - not sure if this is a true reflection of a price drop and re booking

The car and service was good. will recommend. Even though we booked for Nissan Almera but we got Toyota Vios which is similar to.

Every Thing Was Very Good

Earning points process has some problems

Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company). Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest.
Dislike: Cannot think of any issues we had with the hire of the car. Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.

Like: Having a car in Langkawi is so much convenient. You can travel to any part of the island without any worry of too much baggage of the next taxi would have cost too much.
Dislike: If the car provide would have some sort of a phone holder for easier navigation and safety reason.