Very bad

I like the convenience of the branch office that's right next to Perth International Airport. The staff is very friendly and helpful too. The drop-off of the car key is easy too. No need to go through the office & counter. The car is good.

Always love the competitive price and the good quality of the car rental firms under them.

Car return at terminal 3 and 4, the key drop off inside the building, a little bit hard to find, no sign board show where is the key drop off point. I asked around.

Good

We booked a Toyota Corolla sedan and was given a Hyundai hatchback instead. The car is quite small to accomodate the luggage of 4 people.

Staff were to busy flirting with each other so they didn’t talk us through the car or explain very much.

Like: the car match to my request.
Dislike: the staff on collection side never marked down the painting defect, luckily i took the picture and proved to drop off point shown that the defect already there when i collected the car. The car is good except the wheel's tyres and alignment not in good condition, driving became more tired and worry about the slippery when driving in wet weather during my trip.