Overall good

The counter staff were excellent, very helpful. The car was clean with no damage at all. Good service from Ecovia

No issues with the booking process. Have used QEEQ before and happy with the service. Unfortunately, there was no drop in hire price.

Did not have the car that I requested. They said that Fiat 500 is too popular amongst thieves hence they gave us crappy Kia Picanto. The car was new but the motor was too small and not powerful enough. The pick up location is 10 minutes drive from Palermo airport. We had to call the pickup location and wait for 20 minutes to be collected. Then we spent another 30 minutes waiting for the car. All in all an average experience.

Counter staff at Genoa Airport are excellent and friendly.

good service

The facilities near Milan Central Station are inside a private parking lot, with no exterior sign. Hard to find. The clerk in Milan was helpful and gave us all the information we asked for. But once he brought the car, he left immediately, without checking in our presence the dents, scratches and lack of accessories in the car - and there were many. My husband went back inside to call him, and he said everything was already listed in the contract. Meanwhile, someone else came to pick up his car from the parking lot, and our car was blocking the exit. I took some photos of the exterior of the car, and we left without being able to check the contract. The car itself - a fiat cinquecento - was very worn down - 88000 km. The trunk door didn't close properly unless you tried several times. The trunk lid was missing. There weren't mats. The car wasn't properly clean - there was dog fur in the trunk. The radio antenna was missing. We dropped off the car near Malpensa Airport. The location is easy to find, at a Gas Station. When the clerk checked the defects on the car, bingo, most of them weren't listed in the contract, which had my digital signature. I showed the pictures I had made and he called his superiors. They approved it and nothing was charged. Yet, an unpleasant situation. Both the drop off and pick up were fast, though.

I booked this one and my relatives booked with two different companies. Mine was by far the cheapest and i was the onlyone that got a free upgrade! They also gave me a discount so i didnt need to fill up at return! Relatives had to fill up before returning!

Deffinately smooth and the best price!