Pick-up process is a mess

The car actually exceeded my expectations! Great car. It was however stressful to pick it up, and it took way longer than expected. Dropping off the car was a nightmare, as the parking lot was full and blocked the entrance.

The windscreen wipers were unsafe they were so bad and we needed them quite a lot. A vehicle manual was not provided in English but we assume the spanner symbol that came on prior to drop off meant the car needed a service as the engine/car performance was not adversely affected.

Everything was great, including the price protector refund.

we were a little anxious because of the emptying of the car. She was not strong enough in the ribs.

I rented a Hyundai Grand Santa Fe or equal. When I came there they wanted to give me a Jeep Renegade (which is absolutely not equal). Aside of it was standing a Hyundai Grand Santa Fe, so I said: 'I rented that one want to have that one'. The lady said, that is another type of Hyundai Grand Santa Fe (which was not true) so you need to pay extra. I paid extra and took it. But in fact I paid double for a car I already hired. You cannot trust Discount

Like: Great car, fast service
Dislike: The shuttle driver at the return was going to leave even for his route even though he saw us. I had to convince him that I was ready to go (inspection done and all). Too bad that one person with lack of customer service was the last thing I remembered from this car rental.