car exterior was not sparkling clean.

The chic car counter is inside the domestic airport which is not clearly stated during booking (only stated "in terminal", and i had to ask around before I'm directed to domestic. However, I'm not allowed in to the airport. Seek assistance from security to call the service staff who came out to finish the documentation process. The finding and waiting took a bit of time. Overall a high average experience, although the tyres seems under performing.

A relatively good platform, easy booking.

1. No ones standby for the customer at the car park 2. when i got the car So terrible inside / there were Full of stain From Beer or the other liquid was dry already that sticky and bad smell all in the car .. so i have to clean-up all 5 back seat by myself before let's my family Sat 3. when i want to drop-off the car i call to let them know before I arrival to the airport about 10 mins no ones wating me so i have to wait the staff... ******it's the first time For bad experience with chic car rent cause i always chose this brand everytime that i had travel / may be next time I would find other brand for Standard service. thank for the extremly bad experince.

It takes quite sometimes to get it settle at the counter. The staff assisted was initially not so friendly, after sometimes she's ok.

Booking platform was ok. It shows chic car rent is the cheapest.

Friendly staff. easy to find pick up location and drop off. Superb service.

User-friendly, easy to navigate site.

Counter staff were not sure of the insurance cover chosen by the customer, this occurred with myself and the customer being served next to me.