Great experience

친절함에 감사드립니다.

빠른 도움에 감사 드립니다.

Car was very good. Spacious and easy to drive. The rental location itself in Toronto airport was hard to find. We spent almost 30 mins trying to find the right location. Drop off was relatively easy.

Easy to use app and booking is quite simplified. Customer service is also prompt and give quick resolutions.

Horrible customer service. For one, the guy at the pick up didn't seem very motivated. He did not offer additional insurance, or rather he gave more information about it reluctantly. He seemed stressed, like he didn't really have time, and he got more stressed when I asked additional questions. For two, when I had an accident and couldn't return the car, it took 2.5 hours!!! on the phone to clarify things. Had to recall several times and each time got a different information than in the call before let alone the person didn't seem to know what was talked about in the last call. Also, the company said they would call back, which they never did. I had to find out myself bothering other people that things had to be taken care of.

Received free upgrade on vehicle- staff exceptionally friendly and helpful.

First time for using QEEQ. Very easy. Good customer service- able to reach someone on phone! Received good value for money.

The customer service is excellent. AVIS called me an hour earlier informing that they have unavailability at their location, despite a prior booking. But they asked other AVIS locations and drove me to the location which offered me another car.