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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6449158138
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6449158138
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Search for AVIS Car Hire in Phoenix

Disappointing, QUEEQ ok but Avis staff and lack of office support TERRIBLE

Reviewed: Sat, Dec 9, 2023
About AVIS: 5.0 /10
The counter staff, female was off hand and rude and very poor customer service. We ordered a Ford Edge or similar, a small/medium SUV and she drove out with a large oversized SUV Chevrolet Traverse. She told us it had internet and never gave us the password. We tried to call Avis several times and got no help. The huge Chevrolet still had rubbish in it from the previous renter and was dirty on the inside especially the windscreen. It had 68,000 miles on it. It was a gas guzzler and we spent an extra $200 on gas because of the car we were given, and didn’t order. The whole experience was frustrating and annoying. If the Avis employee in Phoenix had done her job properly, none of this would have happened. Extremely disappointing, the car was way too large fir our needs and turned out to be very expensive.
About QEEQ: 8.0 /10
Queeq booking was ok, Avis was terrible, they need to employ efficient and caring staff
Reply by Qeeq:
We are very sorry about your unhappy experince. We will ask supplier to improve their service quality.
Ford Edge image
AVIS
Phoenix
United States
Medium SUV | Ford Edge or similar

Relevant Reviews on AVIS in United States

J.T.

View more >
Small SUV | Toyota RAV4 or similar
AVIS
Phoenix Airport(PHX)
Phoenix
United States
Reviewed: Tue, Dec 12, 2023
“Efficient with no disappointments”
About AVIS: 8.0 /10
Avis didn't have the type of car I requested but made up for it with a better car.
About QEEQ: 8.0 /10
Worked very well as a booking service and yes the Price Drop did cut in. Satisfying. Will use again.

D.Wright

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Intermediate | Toyota Camry or similar
AVIS
Washington Dulles International Airport(IAD)
Washington D.C.
United States
Reviewed: Thu, Feb 2, 2023
“Everything went according to plan.”
About AVIS: 9.0 /10
One of the fastest counter services I’ve had.
About QEEQ: 10.0 /10

S.Decontreras

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Economy | Kia Rio or similar
AVIS
JFK Airport(JFK)
New York
United States
Reviewed: Thu, Jun 30, 2022
“Una pesadilla para convencerlos de que era la misma persona.”
About AVIS: 8.0 /10
Se negaron a entregarme el auto porque el nombre en mi tarjeta de crédito no coincidía exactamente con el nombre en mi licencia de conducir
About QEEQ: 10.0 /10

A.Hardman

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Compact | Ford Focus or similar
AVIS
State College Airport(SCE)
State College
United States
Reviewed: Thu, Jun 16, 2022
“Please explain a charge on my Credit Card!!!”
About AVIS: 10.0 /10
All good except for an unauthorised and unexplained debit of $60 on my credit card 3 days after our return. Car was returned with full tank, no damage. Am seeking explanation and refund from you!!
About QEEQ: 10.0 /10

View more >
Small SUV | Ford Escape or similar
AVIS
Tampa Airport(TPA)
Tampa
United States
Reviewed: Tue, Apr 26, 2022
About AVIS: 8.0 /10
The car was old and tired and therefore expensive for what it was.
About QEEQ: 10.0 /10

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Besides credit cards and debit cards, now you can pay for online car hire with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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