The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.

The agent who liaise with us was very friendly. It helps that they contacted us in advance and able to liaise via WhatsApp, so made communications very easy.

Friendy staff customer service . Explanation clear .

Fast reply & arrangement .

Hassle free pick up and hand over. Booked 1litre axia but got a 1.3litre myvi. It was a small old car though but served its purpose getting my family of 2 adults and 2 kids from point to point. Generally easy to drive in langkawi, and just drive slower.

Easy to compare across different providers and hassle free booking.

Myvi was not available and our car was upgraded to Toyota Avanza instead. Will definitely choose Samavest again