Very, very poor. Given the wrong car pick-up location and vehicle, had to queue at the counter again. Clearly supposed to get a full tank of gas, but intentionally given only half a tank and charged for a full tank.

The price at the rental counter differed from my reservation price. Although I had fully prepaid, the rental company showed that I still owed over $150. After contacting the rental company and the customer service of the rental platform, they finally corrected the price, but I had to spend an hour at the counter to complete the rental process.

The wait time for picking up the car was quite long. I was charged a high fuel service fee of $40 for not refueling the car before returning it.

Very easy and quick

Super cheap and reliable

Long wait during pickup, in spite of the fact that I was covered by recommended full insurance including road side assistance during online reservation, I was insisted to take additional road side assistance during the pick up causing an additional expense of US$44 per week.