I always rent from Alamo. The process is simple and convenient, especially the quick return service.

Self-service machine saves queuing time.

The service was great, but the car exchange point in downtown San Francisco was hard to find. However, it’s not easy to find anything in San Francisco because of the one-way streets and complex traffic rules. It took me 30 minutes to find a spot just 300 meters away. I recommend returning the car at the airport if possible.

The American rental process and efficiency are quite high, but due to peak times, the staff were busy selling insurance, resulting in a wait time of over an hour. We arrived at 4:30 PM and got the car close to 7 PM, which was quite exaggerated. Additionally, the pickup process was a bit chaotic as the car model differed from the order, and it wasn't clear if the car was in the same class. The external staff were few and couldn't provide a clear explanation. The car condition was just average; you have to pick one yourself. The return process was efficient. We arrived early, afraid of delays, but the return process was very fast.

Returning the car was very convenient, and the rental price was reasonable. Overall, the rental and driving experience were quite comfortable.