Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving

All good

The car was clean inside but outside was dirty, pressure washed that didn't clean very well. Car was function but old 5-6 years at a guess.

Was hard to figure out who you were renting from. The facilities at christ church were less than acceptable the toilet was dirty and just not tended too. Staff were ok but pushed us aside when an arrogant Chinese party turned up an took over and took our ride back to the airport so we had to wait another 30 mins.

Pick up from the airport was ok. When we got back to the office we had to wait 20 minutes as only one staff member was there and another customer was being looked after - that meant the whole pick up process took almost 45 minute from arriving at the offices to leaving the offices. The corolla we wanted and booked wasn't available so we were given an equivalent car we were told from the same class- however it was a 1400cc car not the 1800 cc car we booked- I dont believe they are the same class of car with a much smaller motor. We were offered a corolla but told had to wait 30 minutes - then after 30 minutes were told the corolla was not available as they only had a newer car and we needed to pay more to get it.

They gave us a different car than stated in the reservation. It was falling apart from the get go (badly beat up and the wheel covers were affixed with plastic strips) and it smelled inside. We didn't realize we had made a few paint scruffs on the front bumper and they charged us 840 dollars essentially claiming they would have to change the front part, though no bumps had been made. Absolute fraudsters.

Like: Easy to deal with good standard of service with no B.....s..t. Got what I ordered very efficient