Los Angeles - Las Vegas - Grand Canyon - Yosemite - San Francisco - Highway 1 - Los Angeles

The staff did not try to sell us any insurance. They just asked how many people we had, and upon learning that we had a larger group, they recommended a bigger car. At first, I thought it was a sales tactic, but they showed us the car we initially booked—it really wasn't big enough for our luggage. We ended up paying extra to upgrade to a larger car. Not sure if there was a discount, but it was sufficient.

Self-service car pickup, very convenient

Customer service staff had an indifferent attitude.

Pickup and drop-off were very convenient, although the shuttle service at the airport wasn't as frequent as with bigger companies, usually around a 15-minute wait.

There were many people, but the self-service machines made the process quite simple.