It was quite convenient to get there from the airport, and the pick-up process was simple.

Quick Rental Process

The American rental process and efficiency are quite high, but due to peak times, the staff were busy selling insurance, resulting in a wait time of over an hour. We arrived at 4:30 PM and got the car close to 7 PM, which was quite exaggerated. Additionally, the pickup process was a bit chaotic as the car model differed from the order, and it wasn't clear if the car was in the same class. The external staff were few and couldn't provide a clear explanation. The car condition was just average; you have to pick one yourself. The return process was efficient. We arrived early, afraid of delays, but the return process was very fast.

Both pick-up and return were very convenient. The pick-up can be completed on self-service machines, saving time from queuing, very satisfied.

Very good, no need to queue. You can complete everything on self-service machines and then choose a car in the parking lot. I will rent from ALAMO again next time, great value for money!