Good value good service so so car

Will NEVER rent from them again. Vehicle class reserved not available at time of pickup. Reserved full size SUV and got a mini van. Hidden fees!! Toll process was ridiculous! 3xs higher than all other rental companies. If you think you are saving money, you are wrong! It will be more in the end and you wont get the vehicle reserved! AVOID

You need to negotiate better prices with the larger rental companies!

Fox didn't have the car I booked nor a similar car. They give me a smaller size, when I questioned the agent, he became unfriendly. When I went to pick up the car, I saw 2 cars of the model that I booked, but they told me those cars are not ready!!. the condition of the car they give me was terrible, mechanically, the smell, and it did'nt have floor mats, with a hole on the driver side floor. very bad experience.

The car was in terrible condition. The interior was stained and dirty, and the exterior was dented and scratched.

The man that checked us in lied to us about the cost of tolls to get us to buy the sun pass and lied about the mileage per gallon by twice what it was. Spoke to manager he said I could get a discount next time but that didn’t help me get my money back

I felt that the counter help was not overly friendly and neither was the manager. They tried to push a minivan on me and when I declined I was offered a Mitsubishi Outlander which is no where the same size as a Ford Explorer. They told me this was all they had available. When returning the vehicle on Friday I left my SunPass attached to the window. When i realized it I went back down to get it and I as told from the manager (same one as pickup) that he was unable to retrieve it until Monday. He didn’t even bother looking or checking with anyone else to see if they had removed it. I would never rent from them again.