The car I received was a Nissan Micra. In no way is this car in the same category of a VW Polo.

I've had to mark everything as 'Terrible' because, despite booking a VW Polo (automatic) or equivalent 9 months in advance of my arrival, no suitable car was available on the day. I was told that if I wanted an automatic car (which obviously I did as that's what I'd booked) I could either have a Smart car (wouldn't fit my luggage) or a Mercedes Vito (7 seater minibus). Obviously neither were suitable. I was told I'd have to wait until the next day for a suitable car - also not acceptable as my resort was a 1 hour drive from the airport. I was eventually offered a choice of 3 larger manual cars. Of course, I was forced to accept one - a battered up old Ford Focus. What a treat, thanks Keddy by Europcar. I don't drive a manual car at home so wasn't keen on doing so in a foreign country - hence I'd booked an auto. The company was not willing to compensate us financially as the Focus was in a higher bracket to a Polo. Hardly a benefit when you want a small car you can swing through the tight roads and park without fear. Needless to say I didn't get the use out of the car that I expected, as I wasn't comfortable driving it...

Helped changing the car since the location of the hotel demands a 4x4 car.

Good pricing

Per They were all perfekt

Perfekt

The car more than exceeded our expectations. We were on an island and a small economical car was great. The staff was very friendly.

We initially were given the wrong car. Then on the phone 2 or 3 times to let them know where we were so they could come and change it. Still hanen't got my deposit released.