Within the LA area

On the first day, the counter staff strongly recommended upgrading to a higher-end model at $30/day. After I declined, they immediately dropped the price to $20/day, totaling $260 for 13 days, plus over $300 with tax and insurance. Upon picking up the car, I noticed scratches and took photos and videos, but the staff didn't note it down. The next day, when I went back to the airport to pick up my husband, the maintenance light came on. I quickly drove back to the rental company and requested a replacement. Fortunately, the manager attended to us and replaced the car with a new one with just over 1,000 kilometers. It somewhat compensated for the initial dissatisfaction! We had a different drop-off location; after inspection, the staff handed us a document. My husband carefully reviewed it and noticed they wrongly charged us for 3 gallons of fuel at $6/gallon, despite returning the car with a full tank. After further checking, they reduced the charge by $50. Make sure to inspect everything thoroughly during the rental process and contest any discrepancies!

VIP service, no need to queue

The Chinese assistant helped us with the pickup, which was very convenient and fast. We specifically chose a Camry, but when we got to the store, there were not many good options for the same category. We ended up with a basic Jeep. It looked fine from the outside and had a mileage of several thousand, but the acceleration was very slow. On American highways, speeds are generally above 100 km/h, and to keep up, we had to press the gas hard, which was exhausting.

Renting a car at Los Angeles Airport is very convenient; you just need to show your passport, driver's license, and credit card for authorization. Returning the car is even easier: fill up the tank, go to the return point, and as long as there are no visible damages, you are good to go.

Car pickup and return were very convenient