There were cars available in the same group but they only offered them after charging extra.

Convenient and fast, warm and attentive service, you can usually get a new car.

1. The airport shuttle vehicles are convenient and easy to identify, which is great for first-time visitors to the US. There are pickup points at every exit. 2. The pick-up and drop-off procedures are straightforward. Picking up the car took about 15 minutes due to some questions about options, but once done, we headed out to pick up the car and left. For drop-off, we drove to the inspection area. Although it was 8 PM and there were queues, there were many inspectors and the process was quick, with the inspection and receipt printed within 2 minutes. No further waiting was needed.

This was my first time driving in the USA. Initially, I chose an English website but was worried about communication problems, so I switched to QEEQ. The experience was excellent; everything went well, and there was free GPS. The only downside was that QEEQ couldn't assist us with getting a better price when we upgraded the car mid-trip. I hope QEEQ can offer better deals for mid-trip upgrades in the future.

Like: Quick service, no much of bureaucracy, kiosk check in save time in lines, staff on pick-up very friendly. Free upgrade for a Toyota Rav4 because they didn't have a Toyota Camry.
Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.