The car was in great condition and the service was satisfactory.

The staff was off work and couldn't assist me.

There were cars available in the same group but they only offered them after charging extra.

Convenient and quick, easy to pick up

Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted. Most importantly, when I provided my booking reference, they said my reservation number had already been used. It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English? QEEQ needs to improve its coordination with overseas car rental companies.