Good but could be better

Will def book again. Very easy, nice car and great price

Quick booking system and no hassle. Will def use again.

Lovely people. Easy and efficient. I would hire from them again.

Fine platform. Not all info correct on site eg hire if booster seat only cost $30 not the $65 quoted on site.

Vehicle was not ready for pick up upon arrival Vehicle booked for 9am I was running late Arrived at 10am and still had to wait 30 mins while vehicle was being cleaned from previous customer

Great service all over! the best prices around and really nice cars too!! we were younger renters and wasn’t aware we needed a credit card for a big deposit as it was but it worked out all good and we’re super amazed with everything

Great Rentals is totally run by chinese people, who in large only speak in chinese, our pick up driver had very little understanding of english and this made it very difficult when explaining we were on a tight schedule and needed to be taken to our car rental straight away, I had called the office the day before to explain that we had to be in the cbd for an appointment within an hour of arriving. The only language spoken in the office was chinese and maybe one or two staff had adequate english to deal with queries, so to sum up. Great price and car was as ordered, adequate pick up and drop off at airport but needs to be faster and drivers needs to speak english, office staff need to be better trained in customer service and only speak english when customer are present, this would be my reason for not booking again.