Like: Paperwork ready, staff friendly, collection simple, checking and recording previous damage straightforward. Dislike: Interior and exterior of car not cleaned sine last user. Should have provided guide for how best to return to drop off point
We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.
The gentleman at the checkout desk tried to aggressively upsell me, which was uncomfortable.
However the man who handled the car pickup and drop off was excellent! Very helpful and excellent customer service.
Like: Quick and efficient pick up and drop off. Easy to find the rental desk and drop off on return through Europe Car was very good. Dislike: The car was fine, but not the make or model I was expecting.
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Montpellier car hire
Dislike: Interior and exterior of car not cleaned sine last user. Should have provided guide for how best to return to drop off point
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View more >Dislike: The car was fine, but not the make or model I was expecting.